Which function of management ensures that actual activities confirm to planned activities?

1

(a)

controlling

Name the function which reviews the operations in a business unit.

1

(a)

Controlling

Enumerate first two steps in the process of controlling.

1

(a)

First two steps in the process of controlling are:

(i) Setting performance standards.

(ii) Measurement of actual performance.

Which two steps in the process of controlling are concerned with compelling events to confirm to plan?

1

(a)

Two steps are as follows:

(i) Comparing actual performance with standards.

(ii) Taking corrective actions.

If a manager sets critical points and focuses on significant deviations which cross the permissible limit, then in this case which advantage he can avail?

1

(a)

The manager can save his time and effort as he is dealing with significant deviations only.

What is the last step in the process of controlling?

1

(a)

Taking corrective action

Define Standard.

1

(a)

The criteria against which the actual performance is measured are known as standard

On coming to know the negative deviations, fines are imposed on errorssing employees. Which value is being violated her?

1

(a)

i) Fear and frustration/disappointment amongst employees.
ii) Increase in the employee/labour turnover rate

value does the Manager establish through a proper measurement of actual? Performance?

1

(a)

Objectivity
Impartial

“Controlling is blind without Planning" Comment.

1

(a)

“Controlling is the last function of management”. Comment.

2

(a)

What is ‘critical point control’?

2

(a)

How does controlling help in financial matters?

2

(a)

'Controlling provides direction to all activities and efforts for achieving organizational goals;.Which importance of controlling is referred here? Discuss it briefly.

2

(a)

What is feedback in controlling?

2

(a)

Explain how 'critical point control' helps in the controlling process.

3

(a)

“Controlling doesn’t require any process”. Comment.

3

(a)

Explain the benefits of MBE.

3

(a)

Explain ‘Budgetary control’ as a technique of managerial controlling.

3

(a)

Explain the importance of controlling in an organization. What are the problems faced by the organization in implementing an effective control system?

3

(a)

Explain the relationship between planning and controlling.

5

(a)

How are planning and controlling interdependent and inter-linked?

5

(a)

Taking corrective action is the last step in the process of management (a) Name the function (b) Explain the steps involved in this process.

5

(a)