'Scope of consumer protection is wide'. Do you agree?

How does the government protect the interest of consumers?

Which Act of consumer protection provides for the formation of consumer protection councils in every district and state of the country?

A consumer is not satisfied with the order of the District forms, where can he appeal?

Name the apex institution to seek redressal under Consumer Protection Act, 1986

Explain briefly the salient features of District Forum/State Commission/National Commission.

When or under what circumstances the complaints can be lodged by the consumer?

Mohan purchased a press for Rs.1000/-. On using it he found it defective. The seller did not respond to the complaint. In your view what should be done by seller as well as Mohan?

The owner of a restaurant is charging Rs.40 for a bottle of juice from a customer whereas the maximum retail price of the bottle of juice is Rs.17. One of the consumers (a member of NGO) has objected to this but the owner continues to do this malpractice.
(i) Identify any two social values that the traders must follow?

Harsha purchased some grocery items from a general store. After reaching home she found a talcum powder in her bag which was not billed for. She checked the date of expiry and other details and after satisfying herself she started using it. Immediately she developed some skin problems.
(i) What are the values to be conveyed to the society from the above and how?

Explain the following rights of a customer.

(i)Right to safety.

(ii)Right to consumer education.

Explain the following rights of a customer.

(i) Right to be heard.

(ii) Right to seek redressal.

“An order passed by the National Commission in a matter of its original jurisdiction is appealable before the Supreme Court”. In this context, What does original jurisdiction mean?

. Mr. Ashu, a consumer, purchased medicines without noticing the date of expiry. He also did not obtain the cash memo. Do you think he will able to protect himself by the loss caused due to expired medicines? Give reasons in support of your answer of your answer.

Anita purchased a book from 'Satish Book Stores'.While reading the book she found that ten pages are missing.She approached the seller of the book and complained about the missing pages.

The seller promised that if the publisher was ready to change the book he would change the same.

After a week, the seller informed Anita that the publisher had refused to change the book.Where can Anita file a complaint against the seller of book?Give reason in support of your answer.Also explain, who is a consumer as per Consumer Protection Act,1986

What type of judicial machinery is available to deal with consumer grievances and disputes?