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Consumerism Model Question Paper

12th Standard

    Reg.No. :
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Commerce

Time : 01:30:00 Hrs
Total Marks : 40
    6 x 1 = 6
  1. The term 'consumerism' came into existence in the year ________.

    (a)

    1960

    (b)

    1957

    (c)

    1954

    (d)

    1958

  2. The Consumer Protection Act came into force with effect from________.

    (a)

    1.1.1986

    (b)

    1.4.1986

    (c)

    15.4.1987

    (d)

    15.4.1990

  3. __________ of every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.

    (a)

    August 15

    (b)

    April 15

    (c)

    March 15

    (d)

    September 15

  4. The General Assembly of United Nations passed resolution of consumer protection guide lines on

    (a)

    1985

    (b)

    1958

    (c)

    1986

    (d)

    1988

  5. Which causes heavy loss to the consumers?

    (a)

    Spurious goods

    (b)

    warranty

    (c)

    False advertisement

    (d)

    Adulteration

  6. Which has been very responsive to the consumer needs through legislative actions?

    (a)

    Private

    (b)

    Government

    (c)

    Financial institutions

    (d)

    None of these

  7. 2 x 2 = 4
  8. Assertion (A): Duplicate medicines are sold in large measure, form cape to Kashmir.
    Reason (R): Warranty service may be extended to many parts/components of the product sold.
    Codes:
    (a) Both (A) and (R) are true and (R) is the correct explanation of (A).
    (b) Both (A) and (R) are true and (R) is not the correct explanation of (A).
    (c) (A) is true, but (R) is false.
    (d) (A) is false, but (R) is true.

  9. Assertion (A): In reality advertisement convey very little information about the product.
    Reason (R): Consumers who buy the products on the faith of claims made in advertisement are cheated.
    Codes:
    (a) Both (A) and (R) are true and (R) is the correct explanation of (A).
    (b) Both (A) and (R) are true and (R) is not the correct explanation of (A).
    (c) (A) is true, but (R) is false.
    (d) (A) is false, but (R) is true.

  10. 3 x 2 = 6
  11. (a) Adulteration - Mixing of stones with grains
    (b) Spurious goods - Automobile spare parts
    (c) Artificial scarcity - Cinema houses
    (d) Sub-standard - Black market

  12. (a) United Nations Guidelines for consumer protection - April 9,1985
    (b) Sale of Goods Act - 1930
    (c) Indian Contract Act -1980
    (d) Consumer Protection Act - 1986

  13. (a) Mahatma Gandhi emphasized - Consumer protection
    (b) Consumer Legislation - Sale of Goods Act 1930
    (c) Father of consumer movement - Ralph Nadar
    (d) A statutory consumer body - Consumer Guidance Society of India

  14. 4 x 2 = 8
  15. Who is a consumer?

  16. Give two examples of adulteration.

  17. What is Caveat Venditor?

  18. Write a short notes on Consumer Protection Act, 1986.

  19. 2 x 3 = 6
  20. Which are the three constituent elements of business?

  21. What is meant by artificial scarcity?

  22. 2 x 5 = 10
  23. Explain the role of business in consumer protection.(any 5)

  24. Write about five important consumer legislations.

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