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12th Standard Commerce Grievance Redressal Mechanism English Medium Free Online Test One Mark Questions 2020 - 2021

12th Standard

    Reg.No. :
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Commerce

Time : 00:10:00 Hrs
Total Marks : 10

    Answer all the questions

    10 x 1 = 10
  1. The Chairman of the National Consumer Disputes Redressal Council is ________.

    (a)

    Serving or Retired judge of the Supreme Court of India

    (b)

    Prime Minister

    (c)

    President of India

    (d)

    None of the above

  2. The National Consumer Disputes Redressal Commission has jurisdiction to entertain complaints where the value of goods/services complained against and the compensation, if any, claimed is

    (a)

    Exceeding Rs. 1 crore

    (b)

    Exceeding Rs. 10 lakhs

    (c)

    Exceeding Rs. 5 lakhs

    (d)

    Exceeding Rs. 12lakhs

  3. The International Organisation of Consumers Unions (IOCU)was first established in

    (a)

    1960

    (b)

    1965

    (c)

    1967

    (d)

    1987

  4. Complaints can also be filed by the

    (a)

    Central Government

    (b)

    State Government

    (c)

    A group of consumers

    (d)

    All of the above

  5. In a country like India there is shortage of many

    (a)

    Workers

    (b)

    products

    (c)

    skills

    (d)

    none of these

  6. The state commission may reverse or confirm the orders passed by the

    (a)

    National Commission

    (b)

    District Forum

    (c)

    Central commission

    (d)

    None of these

  7. Members of state consumer protection council should not exceed

    (a)

    two

    (b)

    five

    (c)

    ten

    (d)

    three

  8. Which one of the following known as consumer disputes redressal agency?

    (a)

    District forum

    (b)

    State Commission

    (c)

    National Commission

    (d)

    All the above

  9. _______ has also taken necessary steps to save the consumers.

    (a)

    Producers

    (b)

    Competitors

    (c)

    Government

    (d)

    None of these

  10. ________ can also be filed by the central or state government or by a group of consumers.

    (a)

    Complaints

    (b)

    Order copy

    (c)

    Specimen copy

    (d)

    None of these

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