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Published on: 25/10/2025
Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
Take MCQ Business Studies Test

1.
Under three-tier machinery where can a legal heir or representative of a deceased consumer file a complaint when the compensation claimed is Rs 25 lakh.
2.
Which of the following is an ideal situation?
(i) Authority = Responsibility
(ii) Authority > Responsibility
(iii) Authority
3.
As a respectable consumer ,how will you ensure yourself about the quality of 'mango drink'?
4.
Name two types of non-financial incentives
5.
Why is consumer protection important for a businessman? Give any one reason.
6.
Why is proper organisation structure important?
7.
State how staffing ensures 'continuous survival and growth of enterprise'.
8.
Give the meaning of 'placement' as a step in the process of staffing.
9.
How does organising lead to specialization?
10.
Give an example of privatisation in India.
11.
'Equal pay for equal work' is an example of which dimension of business environment?
12.
Name the function of management under which employees are guided and inspired.
13.
Delegation of authority is necessary in all types of organizations. Explain with reasons in support.
14.
State any six reliefs available to a consumer under the consumer under the Consumer Protection Act,1986.
15.
Why was SEBI set-up? Explain any three objectives of SEBI.
16.
From the business aspect, what is the need of studying political environment.
17.
Y Ltd. Produces safety pins on a mass scale. The co.’s policy is that at the most 2% of the daily production could be defective over a three months period it has been observed that 8-10% of the production is defective.
Identify the managerial function required to correct the above situation.
Briefly explain the procedure to be followed for the purpose.
18.
As a well informed customer, what kind of quality certification marks you will look for before buying products? Specify any six.
19.
A newly appointed manager is of the view that there is no need for training the workers who have been selected after a rigorous process of selection.Do you agree with his viewpoint? Give reasons.
20.
List some examples of the malpractices in capital market, which forced government to set-up a separate regulatory body SEBI. State some of the regulatory functions of SEBI.
21.
Alcohol beverages are prohibited to be advertised on media’. Which component of general environment prohibits advertise ? What values are boosted by the government?
22.
A company engaged in selling spice, claims about purity in its advertisement but in laboratories after examination, the spices were found adult rated. Which values are being violated here?
23.
Difference between Internal Source and External Source
24.
Name the type of organisation which does not have any predetermined objectives.
25.
What is Bridge Financing? Which instrument of money market is used as a source of Bridge Financing?
26.
What is the other name given to zero coupen bond issued by RBI on behalf of Govt of India ? Why are they called zero coupen bond
27.
Give examples individual needs and organizational needs in relation to Moslow’s need hierarchy.
28.
Name the type of written communication in which two departmental heads communicate with each other. Why is this type of communication required?
29.
Controlling is necessary for ____________.
Large Scale Enterprise
Medium Level Enterprise
All of these
Small Scale Enterprise
30.
What is not correct about controlling?
Controlling is pervasive function
Controlling is External Source
Controlling is a continuous process
Controlling is goal oriented
31.
Controlling function of an organisation is
Forward looking
Backward looking
Forward as well as backward looking
None of the above
32.
The expected rate of return of the money market is _________.
Very high
Less
Zero
More
33.
A Treasury Bill is basically:
An instrument to borrow short-term funds
An instrument to borrow long-term funds
An instrument of capital market
None of the above
34.
Primary and secondary markets:
Compete with each other
Complement each other
Function independently
Control each other
1.
( )
District Commission (Claim limit not more than Rs 1crore).
2.
( )
Authority = Responsibility is the ideal situation in an organisation.
3.
( )
As a responsible consumer,I must check FPO mark on the label of the mango drink.
4.
( )
Two types of non-financial incentives are:
(i) Job enrichment
(ii) Employee recognition programmes
5.
( )
It is important for a businessman as it protects them from litigation.
6.
( )
It is important for the smooth flow of communication and better control over the operations of a business enterprise.
7.
( )
Proper staffing ensures continuous survival and growth of the enterprise through succession planning by managers.
8.
( )
Placement refers to the employces occupying the position or post for which the person has been selected.
9.
( )
Organising leads to systematic allocation of work amongst the workforce. Repetitive performance of a particular task allows a worker to gain experience in that area and hence leads to specialisation.
10.
( )
Sale of IPCL to Reliance Industries is an example of privatisation in India.
11.
( )
Social environment
12.
( )
Directing
13.
Delegation of authority is necessary in all types of organizations. Reasons can be seen through the importance.
The importance of delegation of authority may be outlined as follows :
1. Reduced workload of managers : Delegation of authority permits a manager to share his workload with his subordinates. By passing on the routine work to the subordinates, the manager is able to concentrate on more important aspects of his subordinates and is able to concentrate on policy matters and decision-making. This would increase his effectiveness.
2. Effective management : The manager who delegates authority can perform much more than the one who does not. This is because the manager can get some work done by his subordinates and is able to concentrate on policy matters and decision-making. This would increase his effectiveness.
3. Motivation of employees : Delegation implies grant of authority to the subordinates along with responsibility for work. A result, subordinates have a sense of recognition. They are motivated to work for higher performance. They do their job to the best of their abilities and skills.
4. Employee development : As a result of delegation, employees get more opportunities to utilize their talent. It allows to develop those skills which will improve their career prospects. It makes them better leaders and decision makers. Thus, delegation helps by preparing better future managers.
5. Facilitates organizational growth : Delegation helps in the expansion of an organisation by providing a ready work force to take up leading positions in new ventures. Trained and experienced employees are able to play significant roles in the launch of new projects for organizational growth.
6. Quick decision-making : The subordinates are granted sufficient authority to take decisions. They need not go to their superiors again and again for taking decisions concerning the routine matters. This increases the speed of decision-making.
14.
The reliefs available to a consumer under Consumer Protection Act,1986.
(i) To remove the defect in goods or deficiency in services.
(ii) To replace the defective good with a new one,free from any defect.
(iii) To refund the price paid for the product or the charges paid for the service.
(iv) To discontinue the unfair trade practice and not to repeat it in future.
(v) Not to offer hazardous goods for sale.
15.
The Securities and Exchange Board of India (SEBI) was established by the government of India on 12th April 1988 with an objective to protect the interest of investors and to promote the development of and regulate the securities market.
The SEBI has many objectives, some of them are described below:
(i) To regulate stock exchange and securities industry to promote their orderly functioning.
(ii) To protect the rights and interests of investors, particularly individual investors and to guide and educate them.
(iii) To prevent trading malpractices and achieve balance between self-regulation by the securities industry and its statutory regulation.
16.
The political environment consists of the forces concerning management of public affairs and their impact on business.It includes political conditions in the country and attitude of the government towards businesses and business policy.
For example, political unrest and threat to law and order adversely affect the confidence of investors and reduce the level of investment in the economy.
Neet of studying political environment are:
(i) Political stability builds up confidence among business people to invest in the long-term projects.But, the instability in politics results in disinvestment.
(ii) The attitude of the government towards business also affects its performance. e.g. if government provides subsidy in the production of cotton garments, it will have positive impact on cotton textile business and vice-versa.
17.
Here the actual deviations are more than planned acceptable deviations, so the management need to take corrective action to rectify the problems. The function of comparing actual performance with planned performance and taking corrective action is called ‘controlling’—
The steps involved in the process of controlling are —
(i) Setting Performance Standard.
(ii) Measurement of Actual Performance.
(iii) Comparing Actual Performance with Standards.
(iv) Analysing Deviations.
(v) Taking Corrective Action and re setting the performance standard.
18.
Some of the quality certification marks are :-
a) FPO – It contains specification and quality control requirements regarding the production and marketing of processed fruits and vegetables, sweetened aerated water, vinegar and synthetic syrups. b) ISI – on consumer durable products.
c) Hall Mark – BIS certification scheme gold jewellery items.
d) Earthen pitcher – for labeling environment friendly products.
e) AGARK – It is a grade standard for agricultural commodities and live stock products.
f) WOOL MARK – It signifies 100% pure wool.
19.
No, I do not agree with the view of the manager.There is a great need for training due to the following reasons:
(i) It results in improved performance in terms of quality as well as quantity.
(ii) It leads to reduction in chances of accidents.
(iii) It facilitates systematic learning, resulting in reduction in wastage of resources.
(iv) It helps to build up morale and motivation of the employees.
20.
Malpractices such as existence of self-styled merchant bankers, unofficial private placements, rigging of prices, unofficial premium on new issues, non-adherence of provisions of the Companies Act, violation of rules and regulations of stock exchanges and listing requirements, delay in delivery of shares, etc. had eroded investors' confidence and multiplied investor grievances. In order to fight with such problems, government established SEBI as a separate regulatory body.
Regulatory Functions
(i) Registration of brokers, sub-brokers and other players in the market.
(ii) Registration of collective investment schemes and mutual funds.
(iii) Regulation of stock brokers, portfolio exchanges, underwriters and merchant bankers and the business in stock exchanges.
(iv) Regulation of takeover bids by companies.
(v) Levying fee or other charges for carrying out the purposes of the Act.
(vi) SEBI conducts inspections, enquiries and audits of stock exchanges.
(vii) Perform and exercise such power under Securities Contracts (Regulation) Act 1956, as may be delegated by the government of India.
21.
(i) Welfare of the family/society
(ii) Protection, care for the society
(iii) Reduction of prevalent social evil
(iv) Abiding the law
22.
i) Harmful for health
ii) Adulteration is violation of law
iii) False information to consumers.
23.
| Basis | Internal Source | External Source |
| 1. Nature of process | It is a quick process | It is lengthy process |
| 2. Economy | This process is cheaper | This process is costly |
| 3. Effect on staff | The existing staff is motivated | The existing staff dissatisfied |
| 4. Quality of recruitment | Choice of candidate is limited. Less fresh talent | More talented fresh candidate available |
| 5. Time involved | It is time consuming process | It is more time consuming process |
24.
Formal organisation
25.
Commercial paper is a source of bridge financing. Bridge financing refers to short term funds for seasonal and working capital needs. Le it may be used as an associated source of financing. If a company needs long term finance buy machinery it must raise these finds from the capital market. For this company must incur floatation costs – brokerage commission funds used to finance such needs over called bridge financing.
26.
The other name given to Zero Coupon Bonds is ‘Treasury Bill’s. They are called zero coupon as they are issued at a price less than the face value but are repaid at par.
27.
The following diagram shows the example of individual needs and organizational needs in relation to Maslow’s need hierarchy
28.
In Horizontal Communication two departmental heads communicate with each other.
Flow of communicate between persons holding position at the same level of the organisation is known as horizontal communication.
29.
(c)
All of these
30.
(b)
Controlling is External Source
31.
(c)
Forward as well as backward looking
32.
(b)
Less
33.
(a)
An instrument to borrow short-term funds
34.
(b)
Complement each other
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