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Published on: 25/10/2025
Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
Take MCQ Business Studies Test

1.
Why is management conserved with efficient use of resources?
2.
Why does mgt. help people to adapt environment changes?
3.
Can planning prevent problems?
4.
What do you mean “efficiency”?
5.
Give any 2 characteristics of management.
6.
What are the two aspects of consumer protection?
7.
Name any two consumer organizations engaged in protecting and promoting consumers interest.
8.
Which consumer right have access to a variety of products & services?
9.
Which consumer right suggests that a consumer must be protected from goods & services hazardous to life & health?
10.
“X, who was a vegetarian went to a snack bar for having burger and later found that it had a non-vegetarian content. Neither the advertisement nor the packing of the product displayed about the content”. Which right of consume is violated?
11.
MS X purchased a car of Rs.15 lakh but he is to satisfied with the quality and performance of the car. The company of the car did not provide any remedy to him. Under which authority of consumer protection Act’ 1986 he can file an appeal ?
12.
Mention any two functions of NGOs.
13.
Name any two Non Government Organisations (NGOs),which are working in India to protect and promote the consumer interests?
14.
State any two consumer grievance agencies
15.
Who is a consumer?
16.
Is management a 'profession'?
17.
Management is an exact science like Physics or Chemistry. Do you agree?
18.
Why is management considered as an art?
19.
“co-ordination is the process of achieving unity of action among interdependant activities and departments of an organisation. Explain the nature of coordination in the light of this statement.
20.
State any six functions of consumer organisations and NGOs for protecting and promoting the interest of consumers.
21.
Do you think management has the characteristics of full-fledged profession?
22.
Management of Global Ltd. Fulfils all its objectives and the organization is able to work effectively and efficiently. It is using environment friendly methods of production and disposing off the waste material either by recycling it or using the same for landfill in such a manner that the aquatic life is not disturbed. Thus it also provides employment opportunities to the disadvantaged sections of the society.
a) Identify the objective of management of Global Ltd. Which it wants to fulfill by doing the above activities.
b) State any two other objectives that the management of Global Ltd. Should fulfil.
c) Identify any two values which management of Global Ltd. Can communicate through fulfilling the objectives as stated in part (B)
d) Identify any two values which Global Ltd desires to emphasise through its above stated activities.
23.
Management is a group activity. Explain
1.
( )
Management is concerned with efficient use of resources by eliminating all kinds of wastages and thus increases profitability.
2.
( )
Mgt. helps people to adapt environmental changes so that the org. is able to maintain its competitive edge.
3.
( )
Planning cannot prevent problems but it can predict them and prepare contingency plans to deal with them
4.
( )
Efficiency means doing the task correctly & with minimum cost.
5.
( )
Following are the main characteristics of management:
1. Management is a Goal Oriented Process: We need management when we have some goals to be achieved. A manager on the basis of his knowledge and experience tries to achieve the goals which are already decided.
2. Management is all Pervasive: All types of activities-business and non-business require management for successful completion. If we remove management from these activities, the result will be a failure. Hence, management is necessary to conduct any type of activities. Hence, it is pervasive or universal.
6.
( )
(i) Educating the consumers about their rights
(ii) Redressal of their gievances.
7.
( )
Common cause (New Delhi), voice, Conssumer Guidence society of India, Mumbai.
8.
( )
Right to choose
9.
( )
Right to safety
10.
( )
Right of Information.
11.
( )
District form
12.
( )
Two functions of NGOs are:
(i) Educating the public about consumer rights and responsibilities.
(ii) Encourage consumers to boycott goods,which are defective and of low quality.
13.
( )
Two NGOs are:
(i) Common Cause,Delhi.
(ii)Consumer Coordination Council,Delhi.
14.
( )
District Forum and State Commission.
15.
( )
Under Consumer Protection Act,1986, a consumer may be defined as a person, who buys any product or hires/avails of any service for consideration, which has been paid or promised, or partly paid and partly promised, or under any system of deferred payment.
16.
( )
No, I don't agree as management is not considered as full-fledged profession. It is on the path of becoming a profession.
17.
( )
No, I don't agree as management is associated with human beings and it is not possible to study and predict human behaviour under controlled laboratory conditions.
18.
( )
Like an art. management is a personalised process, in which a manager applies his acquired knowledge in a personalised and skillful manner in the light of realities of a given situation.
19.
Co-ordination is the process of achieving unity of action among interdependent activities & harmonious implementation of plans for the achievement of desired goals. In the light of above statement the nature of co-ordination can be summarised as :-
1. Synchronisation of different actions or efforts of the various units of an organisation.
2. This provides the requisite amount, quality, timing and sequence of efforts.
3. This ensures that planned objectives are achieved with a minimum of conflict.
20.
Consumer organisations NGOs are established or formed to protect and promote the consumer interest.They perform following functions:
Role of NGOs/Consumer organisations
Consumer organisations and NGOs perform several functions for the protection and promotion of interest of consumers.These include:
(i) Creating awareness about consumer rights by organising training programmes, seminars and workshops.
(ii) Imparting knowledge about consumer problems,legal reporting and reliefs available by publishing periodicals and publications.
(iii) Carrying our comparative testing of consumer products in accredited laboratories and publishing the results for the general benefit.
(iv) Encourage consumers legal assistance by providing aid, advice, etc to seek legal remedy.
(vi) Filing complaints in appropriate courts on behalf of consumers.
(vii) Taking initiative for filing cases in the interest of general public.
21.
Management as a profession: Profession means occupation that requires specialised knowledge and a practice of formal education, which is acquired from the respective professional body. The basic features of a profession are:
(i) Systematised body of knowledge: A profession is based on a systematised body of knowledge.
(ii) Restricted entry: Entry into a profession is restricted through an examination or degree.
(iii) Professional association: All professionals are bound to be a part of a professionals are subject to an ethical code of conduct.
(iv) Code of conduct: All professionals are subject to an ethical code of conduct.
(v) Service motive: The basic motive of each professional is to render committed service to the society.
Following points clarify whether management is a profession or not:
(i) Like profession, management has well defined body of knowledge. It has its own principles, which are based on experiments.
(ii) In management, no such restriction is there for managers to clear an examination or hold a degree.
(iii) In management, no such rules and regulations are framed to guide the managers.
(iv) Membership to a professional association like AIMA, is not mandatory for managers.
(v) All managers, directly or indirectly work for the development of society.
Conclusion: Thus, management does not possess all the essential attributes of a profession. No doubt, management though not a full fledged profession, is emerging as a profession.
22.
a) Social objective
b) i) Organisational objective.
ii) Personal objective.
c) i) Opportunity for Growth
ii) Harmony among the employees of the organization.
d) i) Waste management: By using the waste material for recycling & landfill
ii) Responsibility towards disadvantaged sections of society. By providing employment opportunities to the disadvantaged sections of the society.
23.
An organisation is a group of different individuals with different needs. But as members of the organisation, they work towards achieving the common organisational goal. This requires team work and co-ordination. Management as a team can contribute more effectively & efficiently rather than individuals
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