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Published on: 01/11/2019
Consumerism
Download Tamil Nadu 12th Standard Commerce question papers, model tests, one-mark questions, important questions, and public exam papers in PDF format. Free study materials and answer keys for TN State Board students.
Questions + Answers key
Take MCQ Commerce Test1.
Which has been very responsive to the consumer needs through legislative actions?
Private
Government
Financial institutions
None of these
2.
Which causes heavy loss to the consumers?
Spurious goods
warranty
False advertisement
Adulteration
3.
The General Assembly of United Nations passed resolution of consumer protection guide lines on
1985
1958
1986
1988
4.
__________ of every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.
August 15
April 15
March 15
September 15
5.
The Consumer Protection Act came into force with effect from________.
1.1.1986
1.4.1986
15.4.1987
15.4.1990
6.
The term 'consumerism' came into existence in the year ________.
1960
1957
1954
1958
7.
Write a short notes on Consumer Protection Act, 1986.
8.
What is Caveat Venditor?
9.
Give two examples of adulteration.
10.
11.
What is meant by artificial scarcity?
12.
Which are the three constituent elements of business?
13.
Write about five important consumer legislations.
14.
Explain the role of business in consumer protection.(any 5)
15.
(a) Mahatma Gandhi emphasized - Consumer protection
(b) Consumer Legislation - Sale of Goods Act 1930
(c) Father of consumer movement - Ralph Nadar
(d) A statutory consumer body - Consumer Guidance Society of India
16.
(a) United Nations Guidelines for consumer protection - April 9,1985
(b) Sale of Goods Act - 1930
(c) Indian Contract Act -1980
(d) Consumer Protection Act - 1986
17.
(a) Adulteration - Mixing of stones with grains
(b) Spurious goods - Automobile spare parts
(c) Artificial scarcity - Cinema houses
(d) Sub-standard - Black market
18.
Assertion (A): In reality advertisement convey very little information about the product.
Reason (R): Consumers who buy the products on the faith of claims made in advertisement are cheated.
Codes:
(a) Both (A) and (R) are true and (R) is the correct explanation of (A).
(b) Both (A) and (R) are true and (R) is not the correct explanation of (A).
(c) (A) is true, but (R) is false.
(d) (A) is false, but (R) is true.
19.
Assertion (A): Duplicate medicines are sold in large measure, form cape to Kashmir.
Reason (R): Warranty service may be extended to many parts/components of the product sold.
Codes:
(a) Both (A) and (R) are true and (R) is the correct explanation of (A).
(b) Both (A) and (R) are true and (R) is not the correct explanation of (A).
(c) (A) is true, but (R) is false.
(d) (A) is false, but (R) is true.
1.
(b)
Government
2.
(a)
Spurious goods
3.
(a)
1985
4.
(c)
March 15
5.
(c)
15.4.1987
6.
(a)
1960
7.
(i)The Central Government enacted a comprehensive law called the Consumer Protection Act in 1986.
(ii) This Act came into force with effect from 15.04.1987. This Act was further amended in 1993.
(iii)The Act is referred in short as 'COPRA'.
(iv) The act provides safeguards to consumers against defective goods, deficient services, unfair trade practices and other forms of their exploitation.
8.
Caveat venditor means "let the seller beware," by which goods are covered by an implied warranty of merchantability. Unless otherwise advertised (for example, "sold as is") or negotiated with the buyer, nearly all consumer products are guaranteed to work, if used for their intended purpose.
9.
(i) Mixing of stones with grains.
(ii) Mixing of coconut oil with palmolein.
(iii) Coffee powder is adulterated with tamarind seed.
(iv) Chilli powder is adulterated with brick powder.
10.
11.
(i) There are certain situations where the shop-keepers put up the board 'No Stock' in front of their shops, even though there is plenty of stock in the store.
(ii) In such situations consumers who are desperate to buy such goods have to pay hefty price to buy those goods and thus earning more profit unconscientiously.
(iii) Even in Cinema houses, board may hang in the main entrance 'House Full' while cinema tickets will be freely available at a higher price in the black market.
12.
The three constituent elements of business are
(i) Product Information
Business enterprises should disclose correct, complete and accurate information about the product viz. size, quality, quantity, substances, use, side effects, precautions, weight, exchange, mode of application etc
(ii) Guarantees for Good Quality:
Business enterprises should not give false warranty for the products. It should ensure supply of good quality.
(iii) Truth in advertising:
Business enterprises should not convey false, untrue, bogus information relating to the product through the advertisements in media and thus mislead the consumers.
13.
(i) The Indian Contract Act, 1872 was passed to bind the people on the promise made in the contract.
(ii) The Trademark Act, 1999 prevents the use of fraudulent marks on the product.
(iii) The Competition Act, 2002 protects the consumers against unhealthy competition.
(iv) The Drugs and Cosmetics Act, 1940 ensures the safety of drugs and cosmetics sold in India.
(v) The Air (Prevention and Control of Pollution) Act, 1981 controls and prevents pollution in India.
14.
(i) Avoidance of Price Hike: Business enterprises should desist from hiking the price in the context of acute shortage of goods /articles.
(ii) Avoidance of HoardingBusiness enterprises should allow the business to flow normally.It should not indulge in hoarding and black marketing to earn maximum possible profit in the short term at the cost of consumers.
(iii) Guarantees for Good Quality: Business enterprises should not give false warranty for the products.It should ensure supply of good quality.
(iv) Product Information: Business enterprises should disclose correct, complete and accurate information about the product viz. size, quality, quantity, substances, use, side effects, precautions, weight, exchange, mode of application etc.
(v) Truth in advertising: Business enterprises should not convey false, untrue, bogus information relating to the product through the advertisements in media and thus mislead the consumers.
(vi) protection from the Hazard: Business enterprises should not market the product which is potentially hazardous and harmful. As regards food items, business enterprises should withdraw spoiled and contaminated food items.
15.
(d) A statutory consumer body - Consumer Guidance Society of India
16.
(c) Indian Contract Act -1980
17.
(d) Sub-standard - Black market
18.
(a) Both (A) and (R) are true and (R) is the correct explanation of (A).
19.
(c) (A) is true, but (R) is false
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Tamilnadu Stateboard 12th Standard Subjects

Maths

Chemistry

Physics

Biology

Computer Science

Business Maths and Statistics

Economics

Commerce

Accountancy

History

Computer Applications

Biology

Computer Technology

Computer Applications

Computer Science

Business Maths and Statistics

Commerce

Economics

Maths

Chemistry

Physics

Computer Technology

History

Accountancy

Tamil

English

French
Tamilnadu Stateboard Standards