Based on the Term I syllabus, the model question paper is prepared. The Chapter that covers the syllabus are :

1. Nature and Significance of Management

2. Principles of Management

3. Business Environment

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Questions:

1 Marks

28 x 1 = 28

Give the significance of coordination.

After the change in government policy is it necessary for firms to adapt the market orientation technique.Why?

State some service industries for which competition has increased due to change in government policies.

Which industrial policy has opened the doors of Indian economy for multi-national companies.

List the major elements of new industrial policy.

Give any two negative impacts of liberalisation and globalisation on business in India.

What is globalisation?

Give an example of privatisation in India.

Give an example of decentralisation at national level.

10.

Who was first to identify functions and principles of management?

11.

A sales person is asked to finalise a deal with a customer. The marketing manager allows him to give a discount upto 10% but the finance manager allows him to give discount of 5% only. Which principle is violated here?

12.

'Management requires good supervisors at all levels, clear and fair agreements and judicious applications of penalties'. Which principle of management is highlighted in the given statement?

13.

what is included in 'legal environment' of business?

14.

Write two economic factors influencing the business environment.

15.

Banking sector reforms have led to easier credit terms and better services. Identify, this example is associated to which component of business environment.

16.

Name the force that binds all the functions of management.

17.

State one principle of scientific management.

18.

Write a short note on 'principles of management'.

19.

Do you agree that management principles are not rigid? Why?

20.

State how the management principles are flexible.

21.

'The principles of management are different from those of pure sciences'. state any one difference.

22.

At which level, the managers are responsible for implementing and controlling the plans and strategies of an organisation?

23.

Suppose the post of CEO is offered to you in an organisation. At which level you are going to be hired?

24.

Name the function of management, which is considered as a base for all other functions of management.

25.

Enumerate any two functions of middle level management.

26.

'Anyone can be called as a manager, irrespective of the educational qualification possessed'. Why?

27.

How can art of management be acquired?

28.

Why is management described as a soft science?

Generic 3

5 x 3 = 15

29.

Raman is working as a plant superintendent in Tifco Ltd. Name the managerial level at which he is working. State any four functions he will perform as plant superintendent in this company.

30.

Write a short note on 'management as profession'.

31.

Comment on 'management as a science'.

32.

Why is management an inexact science?

33.

Pranav, a manager of Telton Ltd believes that management is an art. Do you agree with the view point of Pranav? Give reasons in support of your answer.

Generic 4

7 x 4 = 28

34.

The Production Manager of an automobile company asked the foreman to achieve a target production of 200 units per day. But he did not give him the authority to requisite tools and materials from the store. can the Production Manager blame the foreman if he is not able to achieve a target? Explain briefly the principle relating to this situation.

35.

Raju and Vinu are working in the same organisation. They perform similar jobs and have similar experience. However, they are paid salaries at different rates.
(a) Which principle of management is overlooked in the above paragraph? Explain it.
(b) Which values are overlooked in the given cases?

36.

enumerate some examples of shift in demand due to technological change in business environment.

37.

Discuss in brief Taylor's principles of
(i) Science, not rule of thumb
(iii) Harmony, not discord

38.

Which technique of scientific management helps in eliminating superfluous varieties and making economical use of machines and tools? identify and discuss it briefly.

39.

The principles of management are established on cause and effect relationship. This helps to analyse and predict the probable result of applying a particular principle in a given situation. How does it prove to be helpful to business organisations .

40.

State some of the significance of management principles.

Generic 6

1 x 6 = 6

41.

Micheal is working as Corporate Development Head in Admin Ltd. Name the managerial level at which he is working. State four functions which he will perform as a Corporate Development Head in this company.

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Answers Key:

1 Marks

28 x 1 = 28

()
It helps in framing the work schedules in different departments. As a result, each department is able to work with the other in peace and harmony.

()
It is so because due to increasing competition and more demanding customers it becomes necessary for firms to understand and analyze the market first and then produce goods according to the customers.

()
Some service industries for which competition has increased due to New Industrial Policy (NIP) are telecommunications, airlines, banking, and insurance.

()
New Economic Policy, 1991.

()
The major elements of new industrial policy are:
(i) Liberalisation
(ii) Privatisation
(iii) Globalisation

()
Negative impacts of liberalisation and globalisation are:
(i) Closure of uncompetitive firms.
(ii) Acquisitions and mergers are increasing.

()
Globalisation means integrating economy of a country with the world's economy to facilitate the free flow of trade, capital, persons, and technology across borders.

()
Sale of IPCL to Reliance Industries is an example of privatisation in India.

()
Panchayati system in our country. The panchayats in our country have been given more power to decide and spend funds granted to them by the goverment, according to welfare needs of the villagers.

10.

()
Henry Fayol.

11.

()
Principle of 'unity of command' is violated in the above case.

12.

()
The above statement highlights 'principle of discipline'.

13.

()
(i) Several acts passed by Government.
(ii) Court Judgements.
(iii) Statutory warnings prescribed under law.

14.

()
Two economic factors influencing business environment are:
(i) Changes in disposal income of people.
(ii) Stock market indices.

15.

()
Economic environment

16.

()
Coordination.

17.

()
'Harmony not discord' is a principle of scientific management, which states that there should be complete harmony between the management and the workers.

18.

()
Management principles are universal because they are applicable to all types of organisations whether it is small or large, at all levels of organisations and at all times. It is equally applicable in schools, business organisations, military organisations, etc.

19.

()
Management principles are flexible and are not rigid, as they deal with human behavior, which is never static. Hence, they need to be modified as per the situation and need.

20.

()
Management principles are flexible and are not rigid, as they deal with human behavior, which is never static. Hence, they need to be modified as per the situation and need.

21.

()
Management principles are not as rigid as principles of pure science, as they deal with human behaviour and applied as per the prevalling situation.

22.

()
Middle level management.

23.

()
Top level management.

24.

()
Planning.

25.

()
Two main functions of middle level management are:
(i) Integers the efforts of every individual, so that organisational goals could be achieved.
(ii) Interprets and explains the policies framed by top level management.

26.

()
Because entry into management is not restricted, as it is not a full-fledged profession.

27.

()
The art of management can be acquired through regular practice, creativity and training.

28.

()
Management principles and experiments depend on human beings. Because of this factor, there is no hard and fast rule for anything and the principles are also flexible in nature. Thus, it is considered as a soft science.

Generic 3

5 x 3 = 15

29.

The level of management being discussed in above question is middle level management.
Main functions of the middle level management are as follows:
(i) Interprets the policies framed by top management.
(ii) Assigning necessary duties and responsibilities to the staff.
(iii) Maintains close contacts with operating level so as to evaluate performance.
(iv) Select and appoint employees for middle and lower level.
(v) Cooperates with other departments for smooth functioning.

30.

Management as a profession: Profession means occupation that requires specialised knowledge and a practice of formal education, which is acquired from the respective professional body. The basic features of a profession are:
(i) Systematised body of knowledge: A profession is based on a systematised body of knowledge.
(ii) Restricted entry: Entry into a profession is restricted through an examination or degree.
(iii) Professional association: All professionals are bound to be a part of a professionals are subject to an ethical code of conduct.
(iv) Code of conduct: All professionals are subject to an ethical code of conduct.
(v) Service motive: The basic motive of each professional is to render committed service to the society.
Following points clarify whether management is a profession or not:
(i) Like profession, management has well defined body of knowledge. It has its own principles, which are based on experiments.
(ii) In management, no such restriction is there for managers to clear an examination or hold a degree.
(iii) In management, no such rules and regulations are framed to guide the managers.
(iv) Membership to a professional association like AIMA, is not mandatory for managers.
(v) All managers, directly or indirectly work for the development of society.
Conclusion: Thus, management does not possess all the essential attributes of a profession. No doubt, management though not a full fledged profession, is emerging as a profession.

31.

Science is a systematised body of knowledge that establishes cause and effect relationship.
The basic features of science are:
(i) Systematised body of knowledge: Science is a systematised body of knowledge, consisting of principles and theories based on cause and effect relationship.
(ii) Principles based on experimentation: Scientific principles are valid and applicable universally.
Management is a science because of the following reasons:
(i) Like science, there is a systematised body of knowledge in management, consisting of theories, principles and concepts.
(ii) Principles of management are evolved after continuous observations and experimentation.
(iii) Like science, some of the principles of management have universal validity, but they are not as exact as principles of pure science.
Conclusion: Management is a social science or soft sciences, as it involves the study of human behaviour. Management cannot be as perfect as natural siences. Therefore it is an inexact science.

32.

33.

It is true that management is an art because of the following reasons:
(i) It has a systematised body of knowledge consisting of principles, concepts and vocabulary which forms the basis of the art.
(ii) The practice of management principles differs from individual to individual, giving rise to different styles of management.
(iii) Management involves practice and creativity for finding solutions to complex managerial problems.

Generic 4

7 x 4 = 28

34.

No, the Production Manager cannot blame the foreman because he did not give authority to him and a result the foreman was not able to fulfill his responsibilities.

Principle of 'Authority and Responsibility' is associated with this case. According to this principle, there must be balance between the authority and responsibility.

Excess of authority without matching responsibility may bring negative results and vice-versa. Thus, there is need to bring parity between them.

35.

(i) Principle of 'Equity' is overlooked in the above paragraph. According to Fayol, this principle emphasises kindness and justice in the behaviour of managers towards workers. This will ensure loyalty and devotion.
(ii) Values which are overlooked are:
(a) Equity
(b) Impartiality
(c) Fairness

36.

Some examples of shift in demand due to technological changes are:
(i) Steam engines to electric engines.
(ii) Vacuum tubes to transistors.
(iii) Fountain pens to gel pens.
(iv) Typewriters to computers.

37.

Science, not rule of thumb
According to Taylor, each job should be performed in an organisation as per the scientific approach, as there is always one best method to maximise efficiency.
Harmony, not discord
According to this principle, there should be complete harmony between management and workers and there should be a transformation in the thinking of both parties, called Mental Revolution.

38.

Simplification of work
This technique aims at eliminating superfluous varieties, sizes and dimensions. By applying simplification of work, we would be able to eliminate unnecessary diversity of products, which results in savings of cost of machines and tools.

39.

Study of management principles is necessary due to the following reasons:
(i) They provide useful insights to managers.
(ii) Principles help managers to secure optimum utilisation of resources.
(iii) It helps in taking scientific decisions.
(iv) Management principle help in fulfilling social responsibilities.

40.

Generic 6

1 x 6 = 6

41.

Michale is associated with Top level management. Being a Corporate Development Head , his job is to plan execute wide range of strategies to meet the organisational objectives. He should perform the following functions of top level management:
(i) Analyse, evaluate and deal with the external environment.
(ii) Determine the objectives of the business.
(iii) Formulate the policies of the business.
(iv) Create an organisational framework consisting of quthority responsibility relationship.
(v) Integrate and coordinate the activities of different departments.