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12th Standard Commerce Grievance Redressal Mechanism English Medium Free Online Test One Mark Questions 2020 - 2021

Published on: 07/11/2020

Download Tamil Nadu 12th Standard Commerce question papers, model tests, one-mark questions, important questions, and public exam papers in PDF format. Free study materials and answer keys for TN State Board students.

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Std: 12th Standard - Commerce

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Questions:

Multiple Choice Question

10 x 1 = 10

________ can also be filed by the central or state government or by a group of consumers.

(a)

Complaints

(b)

Order copy

(c)

Specimen copy

(d)

None of these

_______ has also taken necessary steps to save the consumers.

(a)

Producers

(b)

Competitors

(c)

Government

(d)

None of these

Which one of the following known as consumer disputes redressal agency?

(a)

District forum

(b)

State Commission

(c)

National Commission

(d)

All the above

Members of state consumer protection council should not exceed

(a)

two

(b)

five

(c)

ten

(d)

three

The state commission may reverse or confirm the orders passed by the

(a)

National Commission

(b)

District Forum

(c)

Central commission

(d)

None of these

In a country like India there is shortage of many

(a)

Workers

(b)

products

(c)

skills

(d)

none of these

Complaints can also be filed by the

(a)

Central Government

(b)

State Government

(c)

A group of consumers

(d)

All of the above

The International Organisation of Consumers Unions (IOCU) was first established in ______.

(a)

1960

(b)

1965

(c)

1967

(d)

1987

The National Consumer Disputes Redressal Commission has jurisdiction to entertain complaints where the value of goods/services complained against and the compensation, if any, claimed is

(a)

Exceeding Rs. 1 crore

(b)

Exceeding Rs. 10 lakhs

(c)

Exceeding Rs. 5 lakhs

(d)

Exceeding Rs. 12 lakhs

10.

The Chairman of the National Consumer Disputes Redressal Council is ________.

(a)

Serving or Retired judge of the Supreme Court of India