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Published on: 01/01/2019
Grade 12 Revision Exam
Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
Take MCQ Business Studies Test

1.
Briefly explain the meaning and nature of coordination.
2.
Write a short note on 'management as profession'.
3.
Comment on 'management as a science'.
4.
Prabhakar purchased an ISI mark electric iron from 'Bharat Electricals'.While using he found that it was not working properly.He approached the seller and complained for the same. The seller satisfies Prabhakar by saying that he will ask the manufacturer to replace this iron.
5.
A steel manufacturing company has the following main jobs.
(i) Manufacturing
(ii) Finance
(iii) Marketing
(iv) Personnel
(v) Research and development
Which type of organisation structure will you choose for this type of company and why? State any five advantages of this organisation structure.
6.
How are the shareholders likely to gain with loan components in capital employed? Explain with suitable example.
7.
What are the essential features of
(i) Liberalisation
(ii) Privatisation
(iii) Globalisation
8.
'Management process is a series of continuous, composite and inter-related functions, with no predetermined sequence'. Explain.
9.
What is meant by brand name? State any four characteristics of a good brand name.
10.
Name the type of formal communication illustrated in the following examples
(i) Application for grant of leave.
(ii) Sending notice to employees to attend a meeting
(iii) A production manager contacting a marketing manager to prepare a schedule for production.
11.
What is public interest Litigation(PIL)
12.
Define training.How is it different from education?
13.
State some of the benefits, which are offered by depository system.
14.
External sources of recruitment are time consuming than internal sources.Do you agree?
15.
Define organising as a process.
16.
How do values affect business enterprise?
17.
What is meant by 'long-term investment decision? State any three factors which affect the long-term investment decision.
18.
Enumerate the following limitations of controlling.
(i) Difficulty in setting quantitative standards.
(ii) Resistance from employees.
19.
If planning involves working out details for the future, why does it not ensure success?
20.
How does the technique of motion study help in improving the efficiency level?
21.
What does allocation as a function of intermediaries involve?
22.
Mention the elements of delegation.
23.
Is intelligence test used to evaluate the occupational proficiency?
24.
Give the full form of the following abbreviations?
(i) NSEI
(ii) OTCEI
(iii) NASDAQ
25.
Give an example of privatisation in India.
26.
What do you mean by investment decision?
27.
Why is control resisted by employees?
1.
Coordination is the process by which manager synchronises the activities of different departments. It is the force that binds all the other functions of management. The important features of coordination are:
(i) Integrates group efforts: It binds the diverse efforts of individuals to attain the organisational goals.
(ii) Continuous process: Coordination begins with planning and continues till controlling. Thus, it is a continuous process.
2.
Management as a profession: Profession means occupation that requires specialised knowledge and a practice of formal education, which is acquired from the respective professional body. The basic features of a profession are:
(i) Systematised body of knowledge: A profession is based on a systematised body of knowledge.
(ii) Restricted entry: Entry into a profession is restricted through an examination or degree.
(iii) Professional association: All professionals are bound to be a part of a professionals are subject to an ethical code of conduct.
(iv) Code of conduct: All professionals are subject to an ethical code of conduct.
(v) Service motive: The basic motive of each professional is to render committed service to the society.
Following points clarify whether management is a profession or not:
(i) Like profession, management has well defined body of knowledge. It has its own principles, which are based on experiments.
(ii) In management, no such restriction is there for managers to clear an examination or hold a degree.
(iii) In management, no such rules and regulations are framed to guide the managers.
(iv) Membership to a professional association like AIMA, is not mandatory for managers.
(v) All managers, directly or indirectly work for the development of society.
Conclusion: Thus, management does not possess all the essential attributes of a profession. No doubt, management though not a full fledged profession, is emerging as a profession.
3.
Science is a systematised body of knowledge that establishes cause and effect relationship.
The basic features of science are:
(i) Systematised body of knowledge: Science is a systematised body of knowledge, consisting of principles and theories based on cause and effect relationship.
(ii) Principles based on experimentation: Scientific principles are valid and applicable universally.
Management is a science because of the following reasons:
(i) Like science, there is a systematised body of knowledge in management, consisting of theories, principles and concepts.
(ii) Principles of management are evolved after continuous observations and experimentation.
(iii) Like science, some of the principles of management have universal validity, but they are not as exact as principles of pure science.
Conclusion: Management is a social science or soft sciences, as it involves the study of human behaviour. Management cannot be as perfect as natural siences. Therefore it is an inexact science.
4.
Bharat Electricals cannot file a complaint as Bharat Electricals is not a consumer.They bought goods for commercial purpose and not for consumption.
Who is a Consumer?
Consumer means any of the following persons:
(i) A person, who buys any good or avails any service for a consideration which has been paid or promised, or partly paid and partly promised, or under any scheme of deferred payment.
(ii) The term includes any other user of such goods when such use is made with the approval of the buyer.The term' consumer',however, does not include a person, who obtains such goods for resale or for any commercial purpose.
5.
For such a company, I would choose functional structure because the company has grouped the activities or jobs of similar nature into separate departments, such as manufacturing, finance, marketing and so on.
Advantages of functional structure
Functional structure has the following advantages:
(i) It leads to occupational specialisation, since emphasis is placed on specific functions and repeated performance leading to efficient functioning.
(ii) It promotes control and coordination within a department because of similarity in the tasks performed.
(iii) It leads to increased efficiency and profits.
(iv) It leads to minimal duplication of efforts, which results in economies of scale, and this lowers the cost.
(v) It makes training of employees easier as the focus is only on a limited range of skills.
(vi) It ensures that all functions get due attention.
6.
With a debt component in the total capital, shareholders are likely to have the benefit of a higher rate of return on the share capital.
This is because debt/loan carry a fixed charge and the amount of interest paid is deductible from the earnings before tax payment.
(i) The benefit to the shareholders will be realised only if the average rate of return on total capital invested is more than the rate of interest payable on loan/debt.
For example, Let us consider two public companies X Ltd and Y Ltd.
The following calculation will show how trading on equity increases the return on equity shares
(i)
| X Ltd | Amt (Rs) |
| Capital (Equity shares of Rs 10 each) | 50,00,000 |
| Profit Before Interest and Taxx (EBIT) | 10,00,000 |
| (-) tax @ 50% | (5,00,000) |
| Earning after tax (EAT) |
------------------- |
| Earning Per Share (EPS) \(=\frac{\text { Earning after Tax }}{\text { Number of Shareholders }}\) | \(\frac{5,00,000}{5,00,000}\)=Rs 1 |
(ii)
| Y Ltd | Amt Rs |
| Capital (Equity Shares of Rs 10 each) | 35,00,000 |
| 12% Debentures | 15,00,000 |
| Profit Before Interest and Tax (EBIT) | 10,00,000 |
| (-) Interest @ 12 % (of Rs 15,00,000) | (1,80,000) |
| Earning Before Tax (EBT) | ---------------- 8,20,000 |
| (-) Tax @ 50% | (4,10,000) |
| Earning After Tax (EAT) | ---------------- 4,10,000 ---------------- |
| Earning Per Share (EPS) \(=\frac{\text { Earning after Tax }}{\text { Number of Shareholders }}\) | \(\frac{4,10,000}{3,50,000}\)=Rs 1.17 |
Thus, it can be concluded that Y Ltd using fixed cost sources, i.e. debentures, earn a relatively high rate of return on equity capital.
7.
Liberalisation
The essential features of liberalisation were:
(i) It laid stress on freedom of business and industry from unnecessary controls and restrictions of the government.
(ii) Emphasis was laid on simplifying export and import procedures.
(iii) Restrictions on the movement of goods and services were removed.
(iv) Public sector enterprises were dereserved.
Privatisation
The essential features of privatisation were:
(i) It laid stress on induction of private ownership, management and control in public sector.
(ii)There was a significant reduction in the role of public sector enterprises for economic growth.
(iii) BIFR was established for rehabilitation of sick units.
(iv) Disinvestment of public sector took place at a significant rate.
Globalisation
The essential features of globalisation were
(i) It laid stress on integration of domestic economies into a cohesive global economy.
(ii) Licensing was abolished for imports.
(iii) The share of foreign equity participation was increased.
(iv) FIPB was set up to a promote foreign investments in India.
8.
The steps involved in the process of management which should be followed by Max Power Ltd. are:
(i) Planning: In this step, Max Power Ltd. plans everything before action. This step helps in determining objective. forecasting and formulation of policies.
(ii) Organising: Once the plans are formulated in an organisation, the next step is organising which means providing all necessary things for its functioning-raw materials, tools, capital, personnel, etc.
(iii) Staffing: In this step, right person is placed at the right job according to the need of work force which is required to achieve the organisational goals.
(iv) Directing: At this stage, actual work is started as it implies initiating or instructing employees to act.
(v) Controlling: This step helps in binding the efforts at every step. It ensures that the organisation is moving on the right track to achieve its goal.
The various functions of manager are usually performed in the order given above, suggesting that a manager first plans. In reality, managers are rarely able to carry out these functions in isolation.
The activities are interrelated and it is often difficult to pinpoint where one ended and the other began. e.g. while performing the staffing function, HR Managers, recruitment, selection, etc, all at the same time.
Thus, management fuctions are continuous and interrelated, with no pre-determined sequence.
9.
Brand name is the verbal component of brand. e.g. Saffola, Maggi, Cadbury, etc.characteristics of a good brand name are as follows;
(i) Short and easy
A brand name should be short, easy to pronounce, spell, recognise and remember. e.g. Vim, Ponds, Lux, etc.
(ii) Suggestive
A brand name should suggest the product's quality or benefit. e.g. Ujala, Fair and lovely, etc.
(iii) Distinct
A brand name should be distinct from the other brands present in the market. e.g. Liril, Sprite, Raymonds, etc.
(iv) Adaptable to packaging
A brand name should be adaptable to packing and labelling requirements in different media and languages.
10.
(i) upward communication
(ii) Downward communication
(iii) Lateral and horizontal communication
11.
It is the right to file suit, which is given member of the public by the courts through judicial activism.It can be filed in High Court or directly in the Supreme Court.It is not necessary that the petitioner has suffered some injury of his own or has had personal grievance to litigate.
Public interest litigation is right given to the society conscious member or a public spirited NGO to expouse a public injury.Such injury may arise from breach of public duty or due to a violation of some provision of the constitution.
It is this device, by which public participation in judicial review of administrative action is assured.It is the effort of making judicial process little more democratic.
12.
Training is the art of learning basic skills and knowledge. It is necessary for a particular job or a group of jobs. It is different from education in the sense that education is concerned with improving the general understanding of the employee's total environment. For example, a mechanic who repairs an automobile better than an engineer, is only trained and not educated for he does not have education in engineering and its principles.
13.
Benefits of a depository system are as follows:
(i) The risk of loss or tearing up of share certificate is eliminated.
(ii) Risk of bad deliveries is totally eliminated.
(iii) Investment in shares become more liquid.
(iv) There is immediate transfer of ownership of securities.
14.
External sources of recruitment suffer from the following disadvantages:
(i) Dissatisfaction among existing staff Recruitment from external sources may create dissatisfaction among the existing staff as their chances of promotion are reduced.
(ii) Lengthy process Recruitment from external sources involves a lot of time and efforts of the manager.
(iii) Costly process Recruitment from external sources involves a lot of expenditure on advertising, selection and other processes.
15.
According to Allen, 'Organising is the process of identifying and grouping the work to be performed, defining and delegating responsibility and authority and establishing a pattern of relationships for the purpose of enabling people to work most effectively together in accomplishing objectives'.
16.
Values refer to concepts that a society holds in high esteem, such as freedom, social justice, equality, etc. Values affect business enterprises by making it more responsible towards society, enforcing non-discriminatory employment practices and providing freedom of choice to its customers.
17.
Long-term investment decision is referred to as the capital budgeting decision. It relates to the investment in fixed assets e.g. buying a new machine. Before taking the final decision the finance manager makes a comparative study of various alternatives available in the market on the basis of their cost and profitability.
These decisions are very important as they affect the earnings of the business in the long-run.
Factors affecting long-term investment decision are::
(i) Cash flow of the project Cash flow of the project during the life if an investment affects the long-term investment decision.
Series of cash receipts and payments over the life of an investment has to be carefully analysed before taking a capital budgeting decision.
(ii) Rate of return of the project The most important criterion is the rate of return of the project. Investment yields return in future. Thus, calculation of returns is necessary to analyse the best project.
(iii) Risk involved With every investment proposal, there is some degree of risk involved. The company must try to calculate the risk involved in every proposal and select a proposal and select a proposal with moderate degree of risk only.
18.
(i) Difficulty in setting quantitative standards Control system loses its effectiveness when standards cannot be defined in quantitative terms. This makes it difficult to compare and measure the performance with the standards. This may lead to create problems in human behaviour, job satisfaction and employee morale.
(ii) Resistance from employees Control system is often not liked by the employees. They see it as a restriction imposed on them.
19.
Planning involves working out details for the future but it does not always ensure success. This is because of the following reasons:
a. An enterprise can only be successful if the plans are properly formulated.
b. The plan has to be turned into action or basic would be meaningless.
c. Sometimes a manager may just choose a previously successful plan in the current scenario. It is not proved that if a plan has worked well in the past it will work again.
d. The business environment is dynamic in nature and is constantly changing. The plans have to be formulated accordingly.
e. Planning is a way to analyze the future but it does not guarantee success.
20.
The technique of motion study helps in improving the efficiency level in the following ways:
(i) It helps in determining the movements of workers while performing a task.
(ii) It helps to differentiate between productive and unproductive motions.
(iii) It helps to eliminate the unnecessary movements and results in saving the time to complete the job.
21.
( )
Allocation involves breaking homogeneous stock into smaller, marketable lots.
22.
( )
Elememts of delegation of authority are:
(i) Authority
(ii) Responsibility
(iii) Accountability
23.
( )
No, trade test is used to evaluate occupational proficiency.
24.
( )
(i) NSEI- National Stock Exchange of India.
(ii) OTCEI- Over the Counter Exchange of India.
(iii) NASDAQ- National Association of Securities Dealers Automated Quotations.
25.
( )
Sale of IPCL to Reliance Industries is an example of privatisation in India.
26.
( )
Investment decision may be defined as those decisions, which are related to investment of funds into different assets in a manner so that the firm is able to earn the highest possible returns for their investors.
27.
( )
Control is resisted by employees because in general, employees feel that imposition of control is like an unwanted interference, restriction and burden on them.
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