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TN 12th Computer Applications மின்னணு செலுத்தல் முறைகள் Sample Question Papers Study Material - QB365 Set A

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11th Commerce - Consumer Protection - Two Marks Study Materials

Published on: 22/01/2020

Consumer Protection

Download Tamil Nadu 12th Standard Commerce question papers, model tests, one-mark questions, important questions, and public exam papers in PDF format. Free study materials and answer keys for TN State Board students.

Questions + Answers key

Take MCQ Commerce Test

QB365 Student Learing Managemnet System

Std: 12th Standard - Commerce

chapter: - Model Question paper

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Questions:

Generic 2

5 x 2 = 10

What are the important aspects to be kept in mind by consumer while purchasing goods related to the quality of goods?

Which is the supreme objective of business?

What are the rights of consumer according to John F. Kennedy?

What do you understand about - "Right to Safety"?

Write short notes on: "Right to be informed".

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Answers Key:

Generic 2

5 x 2 = 10

The consumer has to have the knowledge about the quality from his own experiences or from the experience of other persons who used the product or by browsing the website.

The satisfaction of consumer wants and need is stated to be the prime and supreme objective of a business.

The former president of U.S.A. Mr. John F Kennedy defined the basic consumer rights as "The Right of Safety, the Right to be informed, the Right to choose and the Right to be heard''.

1. In case of food items and drugs both life saving and life sustaining safety is to be guaranteed.
2. One thing that is encouraging today is that recent legislations have shifted the responsibility for the production of such unsafe items onto the shoulders of sellers rather than on buyers.

(i) Consumers should be given all the relevant facts about the product so that they can take intelligent decisions on purchasing the product.
(ii) Advertising and labelling on the package should provide objective information to buyers.
(iii) This implies that manufacturer and the dealer are expected to disclose all the material facts relevant and relating to the product.