The district forum/ State Commission can order the following reliefs to the consumers:
(i) To remove the defects in the goods pointed out.
(ii) To replace the goods
(iii) To return to the complainant the price of the goods
(iv) To pay such amount of compensation for the loss or injury suffered by the consumer
(v) To discontinue the unfair trade practice or not to repeat it
(vi) To withdraw the hazardous goods from being offered for sale
(vii) To provide the cost of expenditure incurred by the complainant.

The complaint should contain the following particulars:
(i) The name and complete address of the complainant
(ii) The name and complete address of the opposite party/parties
(iii) Date of purchase of goods or services availed
(iv) Amount paid for the above purpose
(v) Particulars of goods purchased with number or details of services availed
(vi) The details of complaint, whether it is against Unfair Trade Practices/supply of defective goods/deficiency in service provided/ collection of excess price, should explicitly be mentioned in the complaint petition.
(vii) Bills/receipts and copies of related correspondence, if any.

The first step in filing a consumer complaint is to send a legal notice to the seller or company. A legal notice must be drafted with the help of a consumer court lawyer and include the following:
(i) Details of the consumer like name,address, product or services purchasedetails of the company, etc.
(ii) Necessary details of the problem faced and describe the deficiency in service.
(iii) Action taken by the company in response to the customer complaint
(iv) Action expected from the company
(v) Time period given to the company to take action
(vi) The legal action that will be taken upon failure by the company in sending a reply to the legal notice.

(i) Aggrieved by the orders issued by the District Consumer Rehearsal Forum appeal, petition can be filed before State Consumer Dispute Redressal Commission within 30 days from the date of receipt of orders.
(ii) Aggrieved by the orders issued by the State Consumer Dispute Redressal Commission appeal petition can be filed before National Consumer Dispute Redressal Commission within 30 days from the date of receipt of orders.
(iii) Aggrieved by the orders issued by the National Consumer Dispute Redressal Commission appeal petition can be filed before Supreme Court of India within 30 days from the date of receipt of orders.
(iv) No fee is charged for registering an appeal petition before State / National Consumer Dispute Redressal Commissions.
(v) The appeal petition has to be filed with the grounds for appeal with copies of orders of the lower redressal agencies and registering procedures are same, as is being done in the case of registering complaint.

The first priority of a consumer organisation is to accelerate consumer awareness towards their rights. To accomplish this task the following efforts are made:
(i) To publish brochures, journals and monographs.
(ii) To arrange conferences, seminars and workshops.
(iii) To educate consumers to help themselves.
(iv) To provide special education to women about consumerism. 

1. As per the Consumer Protection Act of1986 and Section 9 there of the establishment of a District Forum by the State Government in each district is necessary today to protect the interest of aggrieved consumers in that district.
2. The State Government can establish more than one District Forum in a district if it deems fit to do so.
3. Complaints can be filed with the forum by a consumer.
4. The District Forum can entertain complaints within the territory of genuine district and where the value of goods or services and the compensation if any claimed is less than Rs. 20 Lakhs.
5. District Forum also may pass orders against traders indulging in unfair trade practices, sales of defective goods or rendering deficient services.