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Published on: 20/08/2026
Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
Take MCQ Business Studies Test

1.
Explain how (i) Planning reduces the risks of uncertainty; and
(ii) Planning involves huge costs.
2.
Explain how principles of management
(i) provide useful insight into reality and
(ii) help in thoughtful decision-making
3.
'Environment provides with constraints and opportunities'. Discuss with the help of an example.
4.
Write a short note on 'management as profession'.
5.
'Unforeseen events and changes, rise in costs and prices, environmental changes, governmental interventions, legal regulations, all affect business plan'. In the light of the statement state any three limitations of planning function of management.
6.
The profits and market share of Dana Choga, which was in food catering and bakery business, started declining. The customers were annoyed as many a times they did not get what they had ordered for. The chef was always short tempered as the ingredients required by him were usually not available, the store manager complained that he always ordered whatever requisitions were given to him but then also he was blamed, the delivery boys were frequently late to deliver, the person at the reception always complained that the orders taken by her were not met promptly.
(a) State which quality of management is missing in the above organization.
(b) Also, highlight the importance of this quality of management.
7.
Recently, many companies have planned for major investment in retail business.Increasing incomes, rise in living standards, government policy of liberalization and its favourable attitude towards modernisation has favoured their decision.
Identify the various dimensions of business environment and explain their effect on businesses.
8.
Distinguish between the principles of 'unity of direction' and 'unity of command' on the basis of (a) meaning (b) aim.
9.
It is the process, by which government controls over the industry is being loosened. Identify the term and discuss it briefly.
10.
In Shalleen Pvt. Ltd. there is one head Shalleen who has two lines of authority under her. One line consists of Sara-Rajat-Abhishek-Ismail-Chris.
Another line of authority under Shalleen is Lata-Rupa -Geet-Hussain Preeti. According to a principle of management given by Fayol, if Ismail has to communicate with Hussain who is at the same level of authority then illustrate the route he will have to traverse.
Ismail-Abhishek-Rajat-Sara-Shalleen-Lata-Rupa-Geet-Hussain
Hussain-Geet-Rupa-Lata-Shalleen-Sara-Rajat- Abhishek-Ismail
Ismail-Chris-Shalleen-Preeti-Hussain
Ismail-Abhishek-Rajat-Sara-Lata-Rupa-Geet- Hussain
11.
Alo, a mobility platform, is in the process of laying-off 400-500 employees in a move aimed at driving cost efficiency, Which objective of management will the firm not be able to achieve by carrying out this process?
Efficiency
Social
Profit
Survival
12.
An economy is truly global, where there is:
freedom in taking decisions regarding expansion and contraction of business.
free flow of goods and services across the nations.
disinvestment of public sector.
reduction in tax rate
13.
Which of the following is the primary function of management?
Staffing
Direction
Planning
Controlling
14.
Why is it said that principles of management are flexible?
Because they are to be followed absolutely.
Because they can be modified as per the situation.
Because they are formed by practice and experimentation.
Because they are universally applicable .
15.
Which is not a function of management of the following?
Planning
Staffing
Cooperating
Controlling
16.
The name and taste of Coca-Cola is known to almost each and every individual in India as well as throughout the world. This carbonated soft drink holds the most market share in the soft drink market and got itself a special seat in each and every gathering. The Coca-Cola Company has on occasion introduced other cola drinks under the Coke name. The most common of these are Diet Coke, along with others including Caffeine free Coca-Cola, Diet Coke Caffeine free, Coca-Cola Zero Sugar, Coca- Cola Cherry, Coca-Cola Vanilla and the list goes on. It has capitalized on each and every opportunity to market itself effectively and place itself in the middle of every gathering.
The main reason for such an outstanding placement of product goes to the way they have established the connection between every occasion and the need for Coke to be present there, product design and creative advertising.
1. In the context of the above given case, identify one valid importance of Business Environment.
| (a) Enables a firm to identify opportunities and getting first mover advantage | (b) Uncertainty |
| (c) Delay in action | (d) Pervasive function |
2. Identify the feature of Business Environment which The Coca-Cola Company managed to get in their favour.
| (a) Complex | (b) Specific and general forces | (c) Futuristic | (d) Mental Exercise |
3. Which business environment did Coca-Cola majorly tap into ?
| (a) Technological Environment | (b) Social Environment | (c) Political Environment | (d) Economic Environment |
4. Which of the following is not a product of COCA-COLA?
| (a) Diet Coke Caffeine free | (b) Coca-Cola Zero Sugar | (c) Coca-Cola Avocado | (d) Coca-Cola Cherry |
17.
After completing her Bachelors in Fashion Designing from a well-known college in France, Aditi has opened a boutique in a posh market in Kolkata. She has divided the work in smaller units and each employee is well trained to perform his/her task efficiently. The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority.
In the earlier period of her business venture, employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, when the business was doing well, she honour her commitment by giving bonus to her employees. She also instructed her employees that communication from top to bottom should follow the official lines of command. However, she tends to be more biased towards her female employees, when it comes to solve the conflicts among employees.
1. Aditi has divided the work in smaller units and each employee is well trained to perform his/ her task efficiently. Which principle of management is being followed here?
| (a) Centralization and Decentralization | (b) Division of work | (c) Discipline | (d) Order |
2. "The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority." Identify the principle of Management being followed here:
| (a) Centralization and Decentralisation | (b) Authority and Responsibility |
| (c) Unity of Command | (d) Unity of Direction |
3. “Therefore, when the business was doing well, she honoured her commitment by giving bonus to her employees.” Which principle of management is being highlighted here?
| (a) Discipline | (b) Order | (c) Remuneration to Employees | (d) Unity of Direction |
4. Aditi tends to be more biased towards her female employees, when it comes to solve the conflicts among employees. Which principle is being violated here?
| (a) Discipline | (b) Order | (c) Equity | (d) None of these |
18.
Assertion (A): The need for planning arises only when there is one alternative.
Reason (R): Decision making is an integral part of planning.
Codes:
a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
b) Both Assertion (A) and Reason (R) are true and Reason (R) is not the correct explanation of Assertion (A).
c) Assertion (A) is true but Reason (R) is False.
d) Assertion (A) is False but Reason (R) is true.
19.
Assertion (A): The principles of management are formed from the knowledge, experiences and experiments of the managers.
Reason (R): Their applicability does not depend on the situation at a particular point of time.
Codes:
a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
b) Both Assertion (A) and Reason (R) are true and Reason (R) is not the correct explanation of Assertion (A).
c) Assertion (A) is true but Reason (R) is False.
d) Assertion (A) is False but Reason (R) is true.
20.
Assertion (A): Demand for sarees may be fairly high in India whereas it may be almost non-existent in France.
Reason (R): Business Environment consists of numerous interrelated and dynamic conditions of forces that arise from different sources.
Codes:
a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
b) Both Assertion (A) and Reason (R) are true and Reason (R) is not the correct explanation of Assertion (A).
c) Assertion (A) is true but Reason (R) is False.
d) Assertion (A) is false but Reason (R) is True.
21.
Assertion (A): Effectiveness in the management process focuses on the end result.
Reason (R): Efficiency implies successfully completing the given task in the stipulated time.
Codes:
a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
b) Both Assertion (A) and Reason (R) are true and Reason (R) is not the correct explanation of Assertion (A).
c) Assertion (A) is true but Reason (R) is False.
d) Assertion (A) is False but Reason (R) is True.
1.
(i) Planning reduces the risks uncertainity Planning is always done for future and future is uncertain. With the help of planning, possible changes in future are anticipated and various activities are planned in the best possible way.
(ii) Planning involves huge costs When plans are drawn up, huge costs are involved in their formulation. These may be in terms of time and money. According to Koontz and O' Donnell, "Expenses on planning should never exceed the estimated benefits from planning".
2.
(i) Provide useful insight into reality The principles of management provide useful insight into real world situations. Managers may apply these principles to fulfil their tasks and responsibilities. These principles guide the managers in taking and implementing thoughtful decisions.
(ii) Thoughtful decision-making These principles help in enhancing knowledge, ability and understanding of managerial situations and circumstances. They must be timely, realistic and subject to measurement and evaluation. They emphasise logic rather than blind faith and are free from bias and prejudice.
3.
Yes, the environment provides us with both constraints and opportunities such as economic conditions, customs, government regulations, availability of natural resources, labour supply etc. For example, despite many initiatives, foreign direct investment in India is not picking up (like China) in the country due to political and bureaucratic reasons.
On the other hand, environment offers the firm numerous opportunities due to changing needs of customers and markets. For example, the growing demand for air conditioners has attracted many domestic new-comers (Godrej, Kirloskar etc.) as well as multinationals (LG Electronics, Whirlpool, Electrolux etc.) into the industry.
4.
Management as a profession: Profession means occupation that requires specialised knowledge and a practice of formal education, which is acquired from the respective professional body. The basic features of a profession are:
(i) Systematised body of knowledge: A profession is based on a systematised body of knowledge.
(ii) Restricted entry: Entry into a profession is restricted through an examination or degree.
(iii) Professional association: All professionals are bound to be a part of a professionals are subject to an ethical code of conduct.
(iv) Code of conduct: All professionals are subject to an ethical code of conduct.
(v) Service motive: The basic motive of each professional is to render committed service to the society.
Following points clarify whether management is a profession or not:
(i) Like profession, management has well defined body of knowledge. It has its own principles, which are based on experiments.
(ii) In management, no such restriction is there for managers to clear an examination or hold a degree.
(iii) In management, no such rules and regulations are framed to guide the managers.
(iv) Membership to a professional association like AIMA, is not mandatory for managers.
(v) All managers, directly or indirectly work for the development of society.
Conclusion: Thus, management does not possess all the essential attributes of a profession. No doubt, management though not a full fledged profession, is emerging as a profession.
5.
The limitations of planning function of management are:
(a) Leads to rigidity. The existence of a plan puts managerial activities in a rigid framework. Programmes are carried out according to the plan and deviations are considered to be highly undesirable. This attitude makes managers and employees inflexible in their operation. They become more concerned with observance of rules and procedures as laid down in the plan rather than achieving the goals.
(b) Reduces creativity. People in the organisation just implement the plans made by top management. They blindly implement the orders which results in loss of initiative and interest in them. Thus, planning reduces creativity as there is nothing new or innovative.
(c) Involves huge costs. Huge costs are involved in the formulation of plans which may not justify the benefits derived from the plans. Money is spent on incidental costs like expenses on boardroom meetings, discussions with professional experts etc.
6.
(a) Coordination
(b) The importance of coordination is as follows:
(i) Growth in size. With the growth of an organisation in size, the number of its employees also increases. All the individuals differ in their habits of work, background and attitude. It is through coordination that a manager harmonise individual and organisational goals.
(ii) Functional differentiation. An organisation may have departments based on different functions. These departments have their own objectives, policies and style of working. The activities of each department has to be focused on attainment of common organisational goals. Coordination links the activities of different departments.
(iii) Specialisation. An organisation needs to employ number of specialists, who usually think, evaluate and judge according to their professional criteria. It can lead to conflict amongst different specialists. Coordination reconcile the differences in approach, interest and opinion of the specialists.
7.
Various dimensions of business environment affected are:
(i) Rise in living standards affect social environment
The social environment consists of all the social and cultural forces within which business firms operate. It comprises of customs and traditions, values, social trends, etc.
For example, Traditions refers to such social practices that are followed for decades. Traditions like celebrations of festivals provide greater opportunities to business like confectionary, sweets, greeting cards, gift galleries, etc.
(ii) Increasing income affect economic environment
The economic environment consists of the factors and forces concerning with means of production and distribution of wealth.
It compromises of interest rate, rate of inflation, value of GDP, per capita income, tax rates, disposable income, etc. For example, With an increase in the inflation rates, there is a rise in the cost of production. This affects the profits of the business adversely.
(iii) Liberalization policy is an element of legal environment
Business has to function within the framework of laws and regulations of the country. Legal environment includes various legislations passed by the government, court judgments, decisions of various commissions and agencies at every level of administration.
Non-compliance of these regulations can create legal problem for business enterprises. A number of laws have been implemented by the government through the enactment of the Companies Act, Foreign Exchange Management Act, Factories Act, Competitions Act, etc.
For example, The advertisement of alcoholic beverages is prohibited, which affects the marketing of such products.
(iv) Favourable attitude of government is an element of political environment
The political environment consists of the forces concerning management of public affairs and their impact on business. It includes political conditions in the country and attitude of the government towards business and business policy
For example, Decisions regarding offering subsidy to the producers give a boost to such industries.
8.
| Basis | Unity of direction | Unity of command |
| (a) Meaning | The efforts of all the members should be directed towards common goal. | A subordinate should receive orders and be accountable to one and only one superior. |
| (b) Aim | It aims at ensuring unity of action, coordination of strength and focussing on efforts. | It aims at avoiding confusion amongst subordinates and conflicts amongest superiors. |
9.
Liberalisation
It means freedom of business and industry from the unnecessary controls and restrictions of the government. Some reforms undertaken under liberalisation were:
(i) Abolition of licensing in most industries.
(ii) Freedom to decide the scale of business.
(iii) Freedom to decide prices of products.
(iv) Dereservation of public sector enterprises.
10.
(a)
Ismail-Abhishek-Rajat-Sara-Shalleen-Lata-Rupa-Geet-Hussain
11.
(b)
Social
12.
(b)
free flow of goods and services across the nations.
13.
(c)
Planning
14.
(b)
Because they can be modified as per the situation.
15.
(c)
Cooperating
16.
1. (a) Enables a firm to identify opportunities and getting first-mover advantage.
2. (b) Specific and general forces
3. (b) Social Environment
4. (c) Coca-Cola Avocado
17.
1. (b) Division of work
2. (a) Centralization and Decentralisation
3. (a) Discipline
4. (c) Equity
18.
d) Assertion (A) is False but Reason (R) is true.
19.
c) Assertion (A) is true but Reason (R) is False.
20.
b) Both Assertion (A) and Reason (R) are true and Reason (R) is not the correct explanation of Assertion (A).
21.
c) Assertion (A) is true but Reason (R) is False.
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