12th Standard CBSE Syllabus & Materials
12th Standard CBSE
CBSE 12th Economics Government Budget and the Economy Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Interface Python with MySQL - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Database Concept - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Data Communication - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Data Structures - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Functions - New Previous year Question Papers Study Material - QB365 Set A

Published on: 31/07/2018
Based on the chapter Controlling, some of the important questions are covered in this question paper. The questions are prepared from the book back and the creative questions.
Teacher please subscribes and gets the plenty of question paper based on chapter wise and also predefined blueprint. For subscription, please Click Here.
Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
Take MCQ Business Studies Test

1.
What is important while analysing deviations in controlling?
2.
If in ABC Ltd, existing machinery is defective and because of it, production unit is unable to achieve the set target. What step should a company take?
3.
There are several techniques for measurement of actual performance as a step of process of controlling. What does these techniques include?
4.
In which situation, the need of taking corrective action arises?
5.
Give an explanation as to, why there is a little control on external factors?
6.
Give two examples for each qualitative and quantitative standard.
7.
'Controlling is a pervasive function'. Explain.
8.
State why is actual performance compared with standards in the process of controlling?
9.
Name the function which reviews the operations in a business unit.
10.
'An ideal Control technique is the one that checks every bit of performance'. Comment.
11.
Explain how controlling helps in
(i) Making efficient use of resources.
(ii) Improving employees' motivation.
12.
Explain the relationship between planning and controlling.
13.
You are a management guru. You have been asked by a business firm to make its manager understand the importance of controlling. Give any four arguments.
1.
( )
While analyzing deviations in controlling, it is important to determine the acceptable range of deviations.
2.
( )
The company should replace or repair the existing machinery.
3.
( )
It includes sample checking, personal observation and preparing performance reports.
4.
( )
The need of taking corrective action arises in case of negative deviations.
5.
( )
As the changes in external factors are not predictable, it is not possible to exercise control on certain factors such as government policies, technological changes, etc.
6.
( )
Examples for qualitative standard- Employee morale, job satisfaction.
Examples for quantitative standard- Standard production, standard cost.
7.
( )
Controlling is a pervasive function because it is performed:
(i) In all the organisations whether profit making or non-profit making.
(ii) At all levels of management whether top, middle and lower level to ensure that work at every stage is performed as planned.
8.
( )
Actual performance is compared with the standards in the controlling process to find out the deviations between the actual result and the desired result.
9.
( )
Controlling
10.
This statement is not true. An ideal control system should concentrate on key aspects of performance. There are several activities to be controlled. In practice, it is not possible for management to control each and every activity due to limited time. Moreover, minor deviations from plans and targets are insignificant for success. Therefore, an attempt to control system should focus attention on exceptional and key factors only. This will help to save time, efforts and money.
On the other hand, controlling each and every activity results in delays increased cost and neglect of key items. The control system should be designed from the standards are reported to the higher level managers.
11.
(i) Making efficient use of resources By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms, which helps in effective and efficient utilization of resources.
(ii) Improving employees' motivation Controlling helps employees in realizing what they are expected to do and what are the standards of performance. This motivates them to perform better.
12.
Planning and controlling are interrelated and interdependent
Planning is the base of controlling function, as controlling involves measurement of performance against the standards to analyze deviations and take corrective action. Thus, controlling is impossible without planning.
Planning without controlling is meaningless because, in the absence of controlling, it is impossible to minor the progress and keep a check on the proper implementation of plans. Thus, without controlling, planning will fail to achieve objectives.
Planning is a thinking process while controlling is an executive function. While planning involves creative thinking, imagination and sound judgment, controlling ensures that such decisions are converted into desired actions. Thus, planning is prescriptive, whereas, controlling is evaluative.
On the basis of the above discussion, it is concluded that planning and controlling are interrelated and reinforce each other because:
(i) Planning based on facts makes controlling easier and effective.
(ii) Controlling improves future planning by providing information derived from past experiences.
Both are Forward-looking as well as Backward-looking Functions
1. Planning is a Forward-looking Function
Planning involves setting objectives and deciding the future course of action to achieve them. Thus, it is regarded as a forward-looking function.
2. Controlling is a Backward-looking Function
Controlling involves a post-mortem of the past activities of an enterprise and finding out deviations from the targeted standard. Thus, it is regarded as a backward-looking function.
3. Planning is a Backward-looking Function
Planning is guided by the past experiences and corrective actions taken in the controlling process. Thus, it is regarded as a backward-looking function.
4. Controlling is a Forward-looking Function
The process of control necessarily involves analyzing deviations and taking corrective action, which aims to improve future performance and achievement of predetermined goals. Thus, it is regarded as a forward-looking function.
13.
Importance of controlling
Controlling is an indispensable function of management due to the following reasons:
1. Accomplishing Organizational Goals
It measures progress towards the organizational goals and find out deviations. In the absence of control system, activities may not be carried out according to plans. Thus we can say, it guides the organization and keeps it on the right track, so that it can attain its goals.
2. Judging Accuracy of Standards
Through an effective control system, managers can easily judge the accuracy of standards. It also keeps a careful check on the changes taking place in the organization and in the environment, which facilitates the review of standards, in the light of such changes.
3. Making efficient use of Resources
By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms, which helps in effective and efficient utilization of resources.
4. Improving Employees Motivation
It helps employees in realizing, what they are expected to do and what are the standards of performance, on the basis of which they are appraised. This motivates them to perform better.
5. Ensuring Order and Discipline
By keeping a check on the activities of the workers, controlling creates an atmosphere of order and discipline among them. It also helps to keep a check on the dishonest behavior of employees.
6. Facilitating Coordination in Action
It provides direction to all activities and each department and employee is governed by predetermined standards, which helps in establishing coordination among them.
12th Standard CBSE Syllabus & Materials
12th Standard CBSE
CBSE 12th Computer Science Python Revision Tour I - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Business Studies Planning Important Questions And Answers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Business Studies Business Environment Important Questions And Answers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Business Studies Principles of Management Important Questions And Answers Study Material - QB365 Set A
CBSE 12th Standard CBSE Subjects
CBSE Standards