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Published on: 30/07/2018
Some of the important questions are prepared from this chapter Organising. In this question paper, questions are prepared from the book back and creative question.
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Questions + Answers key
Take MCQ Business Studies Test

1.
'If we delegate authority, we multiple it by two; if we decentralise it, we multiply it by many'. How?
2.
state any two advantages and two limitations of formal organisation.
3.
Niharika runs a shoe manufacturing factory. She wants to expand her business. For expansion, she contemplates to enter into the manufacturing of leather bags and western formal wear apart from running business of shoes. By doing this, her company will be able to provide many products to the working women under one roof.
(i) Which organisation structure will you suggest her and why?
(ii) Which values are satisfied in the above case?
4.
Define organising as a process.
5.
What is decentralisation authority?
6.
Growing company should adopt which policy; centralised or decentralised.
7.
Give the meaning of 'responsibility' as an element of delegation.
8.
On the basis of flow of communication, differentiate between formal and informal organisation.
9.
State two disadvantages of divisional structure.
10.
What type of organisation structure is suitable for multi-product firm?
11.
Which type of structure is suited more to large organisations?
12.
Why is proper organisation structure important?
13.
Distinguish between decentralisation and delegation on the basis of nature, control, scope and status.
14.
What is meant by 'Delegation'? State any three points which highlight the importance of delegation in an organisation.
15.
Distinguish between functional and divisional structure on the basis of
(i) Formation
(ii) Cost
(iii) Specialisation
(iv) Responsibility
1.
Delegation of authority refers to granting authority by one individual (superior) to another (subordinate). Therefore, its scope is confined to a manager and his immediate subordinate. When we delegate authority, we multiply it by two i.e. the delegator and his subordinate, to whom authority is delegated. Delegation is a process of sharing of task and authority between a manager and his subordinate.
Decentralisation of authority is not restricted to two individuals. It involves systematic delegation of individuals. It involves systematic delegation of authority at all levels and in all functions of the organisation. In case of decentralisation, managers at middle and lower levels are granted the authority for taking decisions on tasks assigned to them. Therefore, the scope of decentralisation is wider than that of delegation. When we decentralise authority, we multiply it by many.
2.
Two advantages of formal organisation are:
(i) It is easy to fix responsibility as mutual relationships are clearly defined.
(ii) It provides stability to the enterprise. There are specific rules to guide the behavior of members.
Two limitations of formal organisation are:
(i) It may create rigidity due to prescribed policies and rules.
(ii) Formal lines of communication are to be followed, thus, decisions are delayed.
3.
(i) In this situation, divisional organisation structure will be suitable, as it provides equal importance to all its products.
(ii) Values, which satisfied are:
(a) Company is being sensitive to the needs of working women.
(b) Provides employment.
4.
According to Allen, 'Organising is the process of identifying and grouping the work to be performed, defining and delegating responsibility and authority and establishing a pattern of relationships for the purpose of enabling people to work most effectively together in accomplishing objectives'.
5.
( )
It refers to delegation of authority at all levels of management and in all departments of the organisation.
6.
( )
Growing company should adopt decentralised policy.
7.
( )
Responsibility is an obligation to performed an assigned task.
8.
( )
In formal organisation, flow of communication takes place through the scalar chain whereas in informal organisation, it can take place in any direction.
9.
( )
The two disadvantages of divisional structure are:
(a) It may lead to increase in costs as there may be a duplication of work.
(b) It provides managers authority to supervise all activities related to a particular division.
10.
( )
Divisional Structure.
11.
( )
Functional Structure.
12.
( )
It is important for the smooth flow of communication and better control over the operations of a business enterprise.
13.
| Basis | Delegation of authority | Decentralisation of authority |
| Nature | It is compulsory in every organisation at every level. | It may not be present in the organisation. It is the top level management, which decides introduction of decentralisation in the organisation. |
| Level of control | There is more control of top level executive over the medium and lower level executives. | There is lesser control over lower level executives. |
| Status | It is a process to share tasks | It is not a process,it is a result of the policy decision of the organisation. |
| Scope | It is restricted to different superiors and their subordinates, when we delegate, we multiply it by two | It covers entire organisation. The authority is spread and entrusted to all executives according to their level. When we decentralise, we multiply it by many. |
14.
Delegation refers to the downward transfer of authority from a superior to a subordinate.
Importance of delegation
1.Effective Management
By empowering the employees, the managers are able to function more efficiently as they get more time to concentrate on important matters.
2. Employee Development
Delegation provides more opportunities to the employees to utilize their talent and develop latent abilities. It helps to make them better leaders and decision makers, thus, creating future managers.
3. Motivation of Employees
Delegation provides a feeling of status and recognition to subordinates, as it is not only a process of sharing the workload, but also involves trust of the superior on his subordinate. Entrustment of responsibility builds up his esteem and encourages him to perform better.
4. Facilitation of Growth
Delegation helps in the expansion of an organisation by providing a ready workforce to take up leading positions in new ventures. Trained and experienced employees are able to play a significant role in launching new projects of the organisation.
5. Basis of Management Hierarchy
Delegation of authority establishes superior-subordinate relationships, which are the basis of a hierarchy of management. This helps employees to know 'who has to report to whom'. Thus, duties and powers of each individual become clear.
6. Better Coordination
The elements of delegation namely authority, responsibility and accountability help to define the powers, duties, and responsibilities related to various positions in an organisation. This helps to avoid overlapping and duplication of work and facilities coordination, as it gives a clear picture of the work being done at various levels.
15.
| Basis | Functional Structure | Divisional Structure |
|---|---|---|
| Formation | It is formed on the basis of functions performed in the organisation | It is formed on the basis of product line, territory or region. |
| Specialisation | It does not help in managerial development as functional manager lacks autonomy. | It helps in managerial development, as they have autonomy and knowledge of varied aspects of a product. |
| Managerial development | It does not help in managerial development as functional manager lacks autonomy. | It helps in managerial development, as they have autonomy and knowledge of varied aspects of a product. |
| Cost | It is economical as there is no duplication | It is costlier, as there is duplication of resources. |
| Responsibility | It is difficult to fix responsibility on one department | It is easier to fix responsibility on each division. |
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