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Published on: 01/03/2019
Principles of Management Important Questions
Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
Take MCQ Business Studies Test

1.
State the objective of fatigue study.
2.
Name the principle of scientific management which suggests the introduction of scientific investigation and analysis.
3.
What is meant by Fayol's principle of 'Esprit de corps'?
4.
Give any one reason why principles of management are not rigid prescriptions?
5.
Why did Fayol introduce the concept of 'gang plank' in the principle of 'scalar chain?
6.
Which principle of management is violated, if a subordinate is asked to receive orders from two or more superiors?
7.
Give one reason why principles of management do not provide readymade solution to all managerial decisions.
8.
Define principles of management.
9.
Name and explain the technique of scientific management, which helps in establishing interchangeability of manufactured parts and products.
10.
Explain any techniques of Taylor's scientific management.
11.
Nikita and Salman completed their MBA and started working in a multi-national company at the same level. Both are working hard and are happy with their employer. Salman had the habit of backbiting and wrong reporting about his colleagues to impress his boss. All the employees in the organisation knew about it. At the time of performance appraisal the performance of Nikita was judged better than Salman.
Even then their boss, Mohammad Sharif decided to promote Salman stating that being a female Nikita will not be able to handle the complications of a higher post.
(i) Identify and explain the principle of management, which was not being followed by this multi-national company.
(ii) Identify the values, which are being ignored quoting the lines from the above para.
12.
Discuss the following techniques of scientific work study.
(i) Time Study
(ii) Motion Study
(iii) Fatigue Study
(iv) Method Study
(v) Simplification and Standardisation of work
13.
Raju and Vinu are working in the same organisation. They perform similar jobs and have similar experience. However, they are paid salaries at different rates.
(a) Which principle of management is overlooked in the above paragraph? Explain it.
(b) Which values are overlooked in the given cases?
1.
( )
The main objective of fatigue study is to determine the amount and frequency of rest intervals in completing task efficiently.
2.
( )
Science, not rule of thumb is the principle, which emphasises on study and analysis of methods rather than estimation.
3.
( )
Fayol's principle of 'esprit de corps' suggests that management should promote team spirit of unity and harmony among the employees.
4.
( )
Management principles are flexible and are not rigid, as they deal with human behavior, which is never static. Hence, they need to be modified as per the situation and need.
5.
( )
Fayol introduced the concept of 'Gang Plank' in the principle of 'Scalar Chain' to overcome the problem of delay in taking decisions for urgent matters.
6.
( )
Principle of 'unity of command' is violated in the above case.
7.
( )
Principles of management do not all managerial decisions, because they provide general guidelines to the managers, which cannot be blindly applied in all situations.
8.
( )
Principles of management are statements of fundamental truths, which serve as guidelines for decisions and actions of managers.
9.
Standardisation of work is the technique of scientific management, which helps in establishing interchangeability of manufactured parts and products.
It is the process of setting standards for every business activity, process, raw materials, time, machinery and methods to achieve efficiency.
Standardisation of product implies that the size, design, quality, shape, etc of the product should meet the requirements and tastes of consumers.
The objective of standardisation are:
(i) To maintain quality standards.
(ii) To set up performance standards for men and machines.
(iii) To provide interchangeability of manufactured parts and products.
(iv) To achieve target production in pre-determined time.
10.
(i) Functional Foremanship
It is extension of principle of division of labour, resulting in specialisation. According to Taylor, a single worker or supervisor cannot be expected to be an expert in all aspects. Thus, he advocated the appointment of eight foremen to guide workers, under planning and production departments.
Under the planning incharge, there are four personnel:
(i) Route clerk
He is responsible to specify the route of production
(ii) Instruction card clerk
He is responsible to give instructions to the workers.
(ii) Standardisation and Simplification of work
Standardisation is the process of setting standards for every business activity, process, raw materials, time, machinery and methods, to achieve efficiency.
Standardisation of product implies that the size, design, quality, shape, etc of the product should meet the requirements and tastes of consumers.
The objective of standardisation are:
(i) To maintain quality standards.
(ii) To set up performance standards of men and machines.
(iii) To provide interchangeability of manufactured parts and products.
(iv) To achieve target production in pre-determined time. simplification means eliminating superfluous sizes, varieties and dimensions. Its aim is to:
(a) Eliminate unnecessary diversity of products and thereby reduce costs.
(b) Help in achieving economy in the use of required machines and tools.
11.
(i) Multi-national company was not following the principle of equity as the manager promoted Salman on the grounds that a female will not be able to handle the complications of higher post.
Fayol in his principle clearly stated that the managers should be fair and impartial while dealing with their subordinates. There should be no discrimination on the basis of caste, sex or religion. The principle of equity implies that similar treatment is assured to employees in similar positions.
(ii) (a) Gender equality, fair treatment, equality and impartiality are the values ignored in the lines 'At the time of performance appraisal Nikita was judged better than Salman but the boss promoted Salman ..... higher post'
(b) Values such as, respect for all, impartiality, teamwork and cooperation are missing in the lines 'Salman had the habit of backbiting and wrong reporting about his colleagues to impress his boss'.
12.
(i) Time Study
It determines the standard time taken to perform a well-defined job. Time measuring devices were used to conduct this study. This type of study is helpful in deciding the time required to perform a job. It also helps in determining incentive schemes and labour costs.
(ii) Motion Study
Motion Study refers to an in-depth study of movements of a worker while doing a task. Taylor recognised three types of movements:
(a) Productive (b) UnProductive (c) Incidental
The objective of motion study is to eliminate unproductive movements in doing a task to achieve efficiency and reduce the time required to do the task. for this, Taylor used stopwatches and various colours and symbols to idntify productive and unproductive movements of the employees.
(iii) Fatigue Study
Fatigue study seeks to find out the amount and frequency of rest intervals to be given to workers in completing task. This would help the worker to regain his stamina and work with the same efficiency again. It also aims to reduce various causes of fatigue such as long working hours, doing unsuitable work, bad working conditions, etc. The objective of this study is to find out how long a person can perform the standard task without any adverse effects on his health and productivity.
(iv) Method Study
This technique of scientific management is conducted to find out the 'one best method or way' of performing a particular task. The objective of this study is to minimise the cost of production and maximise the quality and satisfaction of the customer.
For this, techniques such as process charts and operations research are used.
(v) Simplification and Standardisation of work
Standardisation is the process of setting standards for every business activity, process, raw materials, time, machinery and methods, to achieve efficiency.
Standardisation of product implies that the size, design, quality, shape, etc of the product should meet the requirements and tastes of consumers.
The objective of standardisation are:
(i) To maintain quality standards.
(ii) To set up performance standards of men and machines.
(iii) To provide interchangeability of manufactured parts and products.
(iv) To achieve target production in pre-determined time. simplification means eliminating superfluous sizes, varieties and dimensions. Its aim is to:
(a) Eliminate unnecessary diversity of products and thereby reduce costs.
(b) Help in achieving economy in the use of required machines and tools.
13.
(i) Principle of 'Equity' is overlooked in the above paragraph. According to Fayol, this principle emphasises kindness and justice in the behaviour of managers towards workers. This will ensure loyalty and devotion.
(ii) Values which are overlooked are:
(a) Equity
(b) Impartiality
(c) Fairness
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