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Published on: 27/07/2018
From the chapter Principles of Management, some of the important questions are covered in this question paper. The questions are covers from the book back and the previous year questions.
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Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
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1.
Which principle of management implies that there should be 'One head and one plan' for a group of activities having the same objective?
2.
How is Taylor's concern different from Fayol's?
3.
Who has developed general principles of management?
4.
State the principle of Fayol which suggests that communication from top to bottom should follow the official lines of command.
5.
What is the main objective of 'time study?
6.
What does mental revolution aim at?
7.
What involves a change in the attitude of workers and management towards one another from competition to cooperation?
8.
How management principles ensure optimum utilisation of resources?
9.
'Principles are formed by hit and trial method'. Do you agree?
10.
Write a short note on 'principles of management'.
11.
Do you agree that management principles are not rigid? Why?
12.
Give any one difference between management principles and values.
13.
What is meant by 'Principles of management'?
14.
Define principles of management.
15.
State three techniques that have been developed through research and refinement of management principles are:
16.
What is meant by principle of centralisation?
17.
Discuss in brief Taylor's principles of
(i) Science, not rule of thumb
(iii) Harmony, not discord
18.
How does the technique of motion study help in improving the efficiency level?
19.
What is the significance of management principles in the context of environmental changes?
20.
State some of the significance of management principles.
21.
Explain the following principles of management given by Fayol.
(i) Unity of Direction
(ii) Equity
(iii) Esprit De Corps
(iv) Order
(v) Centralisation and Decentralisation
(vi) Initiative
1.
( )
'Unity of direction' is the principle of management which states that each group of activities having same objective must have one head and one plan.
For example, if an organisation is producing different types of toys-plastic toys, soft toys, then each type of toys should have separate division and under each division, there should be a boss who looks after the work of that division and employees should work under him towards the attainment of plan of their division under the direction of one head only.
2.
( )
The main concerns of Taylor were, supervisors. On the contrary, Fayol was concerned with efficiency of administration.
3.
( )
Henry Fayol has developed general principles of management.
4.
( )
Scalar chain.
5.
( )
The main objective of time study is determine the standard time that should be taken to perform a well-defined job.
6.
( )
Mental revolution involves a change in the attitude of workers and management towards one another from competition to cooperation.
7.
( )
Mental revolution involves a change in the attitude of workers and management towards one another from competition to cooperation.
8.
( )
Management principles ensure optimum utilisation of resources, as it helps managers to adopt a systematic and logical approach to overcome managerial problems.
9.
( )
No, the management principles, are evolved after strict observation and analysis are the results of personal experiences of the managers. They are not formed by hit and trial method.
10.
( )
Management principles are universal because they are applicable to all types of organisations whether it is small or large, at all levels of organisations and at all times. It is equally applicable in schools, business organisations, military organisations, etc.
11.
( )
Management principles are flexible and are not rigid, as they deal with human behavior, which is never static. Hence, they need to be modified as per the situation and need.
12.
( )
Management principles are technical in nature whereas values are ethical.
13.
( )
Principles of management are general guidelines, which can be used for conduct in work places under certain situations. It also helps manager to take and implement thoughtful decisions.
14.
( )
Principles of management are statements of fundamental truths, which serve as guidelines for decisions and actions of managers.
15.
(i) Operation Research
(ii) Cost Accounting
(iii) 'Kanban' and Kaizen'
16.
Centralisation means concentration of authority at the top level of management. Fayol suggests that an appropriate balance should be maintained between centralisation and decentralisation.
The degree of centralisation and decentralisation will depend upon several factors such as size of the organisation, competence of top managers, ability of subordinates, etc.
17.
Science, not rule of thumb
According to Taylor, each job should be performed in an organisation as per the scientific approach, as there is always one best method to maximise efficiency.
Harmony, not discord
According to this principle, there should be complete harmony between management and workers and there should be a transformation in the thinking of both parties, called Mental Revolution.
18.
The technique of motion study helps in improving the efficiency level in the following ways:
(i) It helps in determining the movements of workers while performing a task.
(ii) It helps to differentiate between productive and unproductive motions.
(iii) It helps to eliminate the unnecessary movements and results in saving the time to complete the job.
19.
Meeting changing evvironment requirements
Modern business environment is complex and everchanging, In order to survive sucessfully, organisations have to adapt to these changes.
Principles of management are dynamic in nature. They are flexible and frequently adapt to changes, which are favourable and profitable for the business.
20.
Study of management principles is necessary due to the following reasons:
(i) They provide useful insights to managers.
(ii) Principles help managers to secure optimum utilisation of resources.
(iii) It helps in taking scientific decisions.
(iv) Management principle help in fulfilling social responsibilities.
21.
(i) Unity of Direction
It implies that there should be one head and one plan for a group of activities having the same objective. In other words, the related activities should be put under one group, there should be one plan of action for them and they should be in the control of one manager.
This ensures unity of action and coordination.
| S.No. | Positive Effects | Negative Effects |
| (i) | It ensures unity of action among various groups. | Duplication of efforts and wastage of resources. |
| (ii) | It helps in coordination. | Lack of coordination. |
| (iii) | Facilitates achievement of goals. | Failure in achievement of goals. |
(ii) Equity
This principle emphasises kindliness and justice in the behaviour of managers towards workers. It will bring loyalty and devotion in the behaviour of employees and they will put their best to achieve the targets.
There should be no discrimination against anyone on account of sex, religion, language, caste or belief and equal opportunities should be available for all.
| S.No. | Positive Effects | Negative Effects |
| (i) | It ensures loyalty among the workers | Dissatisfaction among employees leading to greater turnover. |
| (ii) | Cordial relation between workers and managers. | Poor relations between workers and managers |
|
(iii) |
Congenial atmosphere within the organisation. |
(iii) Esprit De Corps
It means union is strength. Fayol emphasised on team work. He suggested that every employee must consider himself as a part of team. This sprit brings harmony in the groups and they strive to work hard to achieve the targets of an organisation.
For this, managers should replace 'I' with 'We' in all his conversations.
| S.No. | Positive Effects | Negative Effects |
| (i) | Helps in developing feeling of trust and belongingness among employees | Failure in achievement of goals |
| (ii) | Easy achievement of goals | Lack of coordination in the organisation. |
(iv) Order
As per this principle, there should be an orderly arrangement of men and material which implies that there is a fixed place for everything and everyone in the organisation.
A place for everything, called material order and a place for everyone. called social order, ensures that there is no hindrance in the activity going on in the organisation.
| S.No. | Positive Effects | Negative Effects |
| (i) | No wastage of time and efforts in search of men or material. | obstacle in smooth working |
| (ii) | No obstacle in smooth running of operations. | wastage of time and efforts unnecessarily |
|
(iii) |
Increased efficiency and productivity. | - |
(v) Centralisation and Decentralisation
The concentration of decision-making authority is called centralisation whereas its dispersal among more than one person is known as decentralisation. According to Fayol, an organisation should strive to achieve a proper balance between centralisation and decentalisation according to size of organisation, ability of superiors, ability of subordinates, etc.
In general large organisations have more decentralisation than small organisations.
| S.No. | Positive Effects | Negative Effects |
| (i) | Decentralisation facilitates quick decision-making, avoiding delays in operations. | Complete centralisation leads to delay in decision-making and action. |
| (ii) | Avoids misuse of authority. | Complete decentralisation leads to misuse of authority. |
|
(iii) |
Centralisation ensures optimal decision-making in core matters. | - |
(vi) Initiative
Fayol suggested that employees at all levels should take Initiatives or actions without any force or boundations. They should be encouraged to develop and carry out plans for improvements. Initiative means taking the first step with self-motivation.
This will help to motivate them and they will work hard for the betterment of the organisation.
| S.No | Positive Effects | Negative Effects |
| (i) | Motivation of employees. | Fustration and dissatisfaction among employees. |
| (ii) | Increased efficiency and productivity. | No motivation for improvements. |
| (iii) | Improvements in operations | - |
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