12th Standard CBSE Syllabus & Materials
12th Standard CBSE
CBSE 12th Economics Government Budget and the Economy Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Interface Python with MySQL - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Database Concept - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Data Communication - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Data Structures - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Computer Science Functions - New Previous year Question Papers Study Material - QB365 Set A

Published on: 31/07/2018
Some of the important questions are prepared from this Staffing. In this question paper, questions are prepared from the book back and PTA question.
Teachers can prepared question paper with answer key within five minutes. Please Click Here for subscribe.
Download CBSE Class 12th Standard CBSE Business Studies question papers, sample papers, important questions, and previous year solved papers in PDF format. Get free study materials, NCERT solutions, and exam preparation resources for Class 12th Standard CBSE Business Studies
Questions + Answers key
Take MCQ Business Studies Test

1.
Name the method of training in which the trainee learns under the guidance of a master worker.
2.
What is meant by 'estimating manpower requirement' as a step in the process of staffing?
3.
What is job rotation?
4.
Which test helps in knowing the person's emotions, maturity or ethics?
5.
How are employees motivated to improve their performance when the organisation uses internal sources of recruitment? State.
6.
Name any two external sources of recruitment.
7.
What do you mean by Human Resource Management?
8.
Staffing is referred to as both line as well as staff function. Why?
9.
Which function of management is considered with obtaining utilising and maintaining a satisfactory and satisfied workforce?
10.
In an organisation, female employees are getting promotion late as compared to male employees.Which value is missing here?
11.
Staffing is an integral part of management process.In the light of this statement, state some of its features.
12.
State any four reasons why training is needed in an organisation.
13.
Describe briefly the process of selection of workers starting from employment tests.
14.
Distinguish between training and development?
15.
What is meant by recruitment? How is it different from selection?
1.
( )
Apprenticeship training.
2.
( )
'Estimating manpower requirement' means finding out the number and types of persons or employees needed by the organisation in the near future.
3.
( )
Job rotation is a process, in which the trainee is systematically transferred from one job to another, so as to broaden his knowledge and attitudes in diversified fields.
4.
( )
Personality test.
5.
( )
A promotion at a higher level may lead to chain of promotions at lower levels in an organisation. This motivates the employees to improve their performance through learning and practice.
6.
( )
Two external sources of recruitment are:
(i) Campus recruitment
(ii) Management consultants
7.
( )
It is that branch of management, which is concerned with the requirement, selection, development and the best use of employees.
8.
( )
Staffing is both a function of management like planning, organising, directing, and controlling as well as a distinct functional area of management i.e. Human Resource Management just as marketing management and functional management.
9.
( )
Staffing
10.
Values missing in the organisation are:
(i) Equality.
(ii) Importance to women employees.
(iii) No respect for hard work and capability of employees.
11.
Staffing has been described as a managerial function of filling and keeping filled positions in the organisation structure.It is an integral part of management process.
The main features of staffing are as follows:
(i) Staffing is concerned with the human resources of an organisation.
(ii) It is a pervasive function of management.
(iii) It is a continuous or never ending function of management.Hiring and training of employees is an on-going process.
(iv) The objective of staffing is to ensure the best utilisation of human resources as well as to provide personal and social satisfaction to employees.
12.
Training Methods:
(i) On-the-job Methods
(ii) Off-the-job Methods
On-the-job Methods It refers to those methods that are applied to the workplace, while the employee is actually working.The concept underlying on-the-job methods is 'learning while doing'.Some important on-the-job methods of training are:
(i) Coaching In this method, the superiors guide and instruct the trainee as a coach.The coach counsels or suggests how to achieve goals, periodically reviews the trainee's progress and suggests changes required in behaviour and performance.
The trainee works directly with a senior manager and the manager takes full responsibility for the trainee's coaching.
(ii) Internship training It is a joint programme of training, in which educational institutions and business firms co-operates in order to impart training to selected candidates.People can acquire practical knowledge by working in factories and firms and are able to handle recurring problems effectively.
Off-the-job Methods Off-the-job methods are used away from the workplace.It means 'learning before doing'.Some important off-the-job methods of training are:
(i) Classroom lectures/conferences The lecture or conference approach is well adapted to convey specific information, rules, procedures or methods.The use of audio visuals or demonstrations can often make a formal classroom presentation more interesting and helps in clarifying difficult points.
(ii) Vestibule training Employees learn their jobs on the equipment they will be using, but the training is conducted away from the actual work floor.Actual work environments are created in a classroom and employees use the same materials, files, and equipment.This is usually done when employees are required to handle sophisticated machinery and equipment
13.
Selection is the process of identifying and choosing the best person out of a number of prospective candidates for a job.
A well-organised selection process of personnel involves the following steps.
(i) Preliminary screening It helps the manager to eliminate unqualified or unfit job seekers, based on the information supplied in the application forms.
(ii) Selection tests An employment test is a mechanism (either a paper and pencil test or an exercise) that attempts to measure certain characteristics of individuals. These characteristics range from attitudes, such as manual dexterity, to intelligence, to personality, etc.
(iii) Employment interview Interview is a formal, in-depth conversation, conducted to evaluate the applicant's suitability for the job, Through an interview, an interviewer seeks to obtain maximum information about the interviewee and the interviewee seeks information about the job and the company.
(iv) Reference and background checks Many employers request names, addresses and telephone numbers of references for the purpose of verifying information and gaining additional information of an applicant.
(v) Selection decision The final decision has to be made from among the candidates, who pass the tests, interviews and reference checks.
(vi) Medical examination After the selection decision and before the job offer, the candidate is required to undergo a medical fitness test.The job offers is given to the candidate, who is physically and mentally fit for the job.
(vii) Job offer The next step in the selection process is issuing job offer to those applicants, who have passed all the previous hurdles.It is made through a letter of appointment to confirm his acceptance and communicating to him the reporting date and time.
(viii) Contract of employment When a candidate accepts the job offer, the contract of employment is made, which is in a written form and includes job title, duties, responsibilities, date when continuous employment starts and the basis for calculating service, rates of pay, allowances, hours of work, leave rules, sickness, grievance procedure, etc.
14.
Difference between training and development
| Basis | Training | Development |
| Meaning | It is a process of increasing knowledge and skills of an employee | It is a process of learning and growth |
| Orientation | It is a job oriented process | It is a career-oriented process. |
| Duration | It is a short-term process | It is a long-term process, which takes place throughout the life of a person |
| Effect/Objective | It enables the employee to perform the job better | It ensures the overall growth of the employee |
| Focus | It focuses on technical skills | It focuses on conceptual and human ideas |
| Level of trainees | It is meant for supervisors and labourers | It is meant for managerial levels. |
| Scope | It has a narrow space | It has a wider scope |
15.
Recruitment is the process of identifying the sources of prospective candidates and stimulating them to apply for the jobs in organisation. Recruitment is different from selection in the following ways:
(a) Recruitment aims at increasing the number of prospective candidates for a job whereas Selection process reduces the number of candidates with each step.
(b) Recruitment is followed by the selection process.
12th Standard CBSE Syllabus & Materials
12th Standard CBSE
CBSE 12th Computer Science Python Revision Tour I - New Previous year Question Papers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Business Studies Planning Important Questions And Answers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Business Studies Business Environment Important Questions And Answers Study Material - QB365 Set A
NEW12th Standard CBSE
CBSE 12th Business Studies Principles of Management Important Questions And Answers Study Material - QB365 Set A
CBSE 12th Standard CBSE Subjects
CBSE Standards