(i) Self Interest
(ii) Creation of Society
(iii) Social Power
(iv) Image in the Society
(v) Public Awareness
(vi) Free Enterprises
(vii) Law and order
(viii) Moral Justification
(ix) Social Cultural Norms
(x) Professionalism
(xi) Trusteeship

According to H.R. Bower, To pursue those policies, to make those decisions or to follow those lines of action which are desirable in terms of the objectives and values of our society.

According to Peter. F. Drucker, Social Responsibility requires managers to consider whether their action is likely to promote the public good, to advance the basic beliefs of our society, to contribute to its stability, strength and harmony.

Responsibility towards Customers:
No business can survive without the support of customers. As a part of the responsibility of business towards them the business should provide the following facilities
(i) Products and services must be able to take care of the needs of the customers.
(ii) Products and services must be qualitative.
(iii) There must be regularity in supply of goods and services.

Now-a-days consumers and workers are well informed about their rights. Consumers expect better quality products at reasonable prices. Similarly, workers desire fair wages and other benefits.

Every business has a responsibility to operate within the laws of the land. Since these laws are meant for the good of the society, a law abiding enterprise is a socially responsible enterprise as well.

Every business lias a responsibility to operate within the laws of the land. Since these laws are meant for the good of the society, a law abiding enterprise is a socially responsible enterprise as well.

Legal Responsibility is the obligation of Business to comply with the requirement of law whereas Social Responsibility is the obligation of Business to see the best interest of the Society.

(i) Discretionary Responsibility
(ii) Economic Responsibility
(iii) Legal Responsibility
(iv) Ethical Responsibility

According to Peter F. Drucker "Social Responsibility requires managers to consider  whether their action is likely to promote the Public good, to advance the basic beliefs of  our society to contribute to its stability, strength and harmony".

1. Ethical responsibility includes the behaviour of the firm that is expected by society but not codified in law.
2. For example, respecting the religious sentiments and dignity of people while advertising for a product.

A business organisation is a coalition of several interest groups or stakeholders like shareholders, customers, employees, suppliers, etc.

1. A Business Enterprise which accepts and discharges social obligations enjoys greater freedom.
2. For Example, the government has passed the consumer protection Act to prevent businessmen from indulging in adulteration, black marketing and other anti-social practices.

1. Business have considerable social power.
2. Their decisions and actions affect the lives and fortunes of the society.
3. They collectively determine for the nation such important matters as level of employment, rate of economic progress and distribution of. income among various groups.

1. Every businessman earns prosperity from business and should give back the benefit of this prosperity to society.
2. This is voluntary.
3. This benefit is the moral responsibility of business.
4. As this benefit is supposed to be passed on to society, it can be said to be Social responsibility of Business.