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12th Standard Commerce English Medium - Grievance Redressal Mechanism 1 Mark Book Back Question Paper and Answer Key 2022 - 2023 Study Materials Sep-03 , 2022

QB365 provides a detailed and simple solution for every Possible Book Back Questions in Class 12 Commerce Subject - Grievance Redressal Mechanism, English Medium. It will help Students to get more practice questions, Students can Practice these question papers in addition to score best marks.

12th Standard Commerce English Medium - Grievance Redressal Mechanism 1 Mark Book Back Question Paper and Answer Key 2022 - 2023

Grievance Redressal Mechanism 1 Mark Book Back Question Paper With Answer Key

12th Standard

    Reg.No. :
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Commerce

Time : 00:15:00 Hrs
Total Marks : 10

    Multiple Choice Question

    10 x 1 = 10

  1. The Chairman of the National Consumer Disputes Redressal Council is ________.

    (a)

    Serving or Retired judge of the Supreme Court of India

    (b)

    Prime Minister

    (c)

    President of India

    (d)

    None of the above

  2. The Chairman of the State Consumer Protection Council is_________.

    (a)

    Judge of a High Court

    (b)

    Chief Minister

    (c)

    Finance Minister

    (d)

    None of the above

  3. The Chairman of the District Forum is ________.

    (a)

    District Judge

    (b)

    High Court Judge

    (c)

    Supreme Court Judge

    (d)

    None of the above

  4. The State Commission can entertain complaints where the value of the goods or services and the compensation, if any claimed exceed _______.

    (a)

    Rs. 2 lakhs but does not exceed Rs.5 lakhs

    (b)

    Rs.20 lakhs but does not exceed Rs.1 crore

    (c)

    Rs. 3 lakhs but does not exceed Rs. 5 lakhs

    (d)

    Rs. 4 lakhs but does not exceed Rs. 20 lakhs

  5. The National Consumer Disputes Redressal Commission has jurisdiction to entertain complaints where the value of goods/services complained against and the compensation, if any, claimed is

    (a)

    Exceeding Rs. 1 crore

    (b)

    Exceeding Rs. 10 lakhs

    (c)

    Exceeding Rs. 5 lakhs

    (d)

    Exceeding Rs. 12 lakhs

  6. The District Forum can entertain complaints where the value of goods or services and the compensation if any claimed is less than

    (a)

    Below Rs. 10,00,000

    (b)

    Below Rs. 20,00,000

    (c)

    Below Rs. 40,00,000

    (d)

    Below Rs. 50,00,000

  7. The International Organisation of Consumers Unions (IOCU) was first established in ______.

    (a)

    1960

    (b)

    1965

    (c)

    1967

    (d)

    1987

  8. Consumer awareness covers the following:

    (a)

    Consumer awareness about Maximum Retail Price (MRP)

    (b)

    Consumer awareness about Fair Price Shop

    (c)

    Consumer awareness about price, quality, and expiry date of the product

    (d)

    All of the above

  9. Complaints can also be filed by the

    (a)

    Central Government

    (b)

    State Government

    (c)

    A group of consumers

    (d)

    All of the above

  10. A consumer has to be protected against

    (a)

    Defects of product

    (b)

    Deficiencies of product

    (c)

    Unfair and restrictive trade practices

    (d)

    All of the above

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