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Rights , Duties & Responsibilities of Consumers 1 Mark Creative Question Paper With Answer Key

12th Standard

    Reg.No. :
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Commerce

Time : 00:15:00 Hrs
Total Marks : 15

    Multiple Choice Question

    15 x 1 = 15
  1. _________ provides consumer associations, educational institutions and policy makers can play an important part.

    (a)

    Right to safety

    (b)

    Right to be heard

    (c)

    Right to choose

    (d)

    Right to consumer education

  2. _______ provides the consumer must be assured whenever possible access to a variety of goods and services at competitive prices.

    (a)

    Right to consumer protection Act

    (b)

    Right to choose

    (c)

    Right to safety

    (d)

    Right to be heard

  3. __________ provides a safeguard for consumers against goods and services which are hazardous to health

    (a)

    Right to choose

    (b)

    Right to safety

    (c)

    Right to be heard

    (d)

    Right to be informed

  4. The number of members in District Forum, State Commission and National Commission are _________ respectively

    (a)

    3,3,5

    (b)

    3,3,3

    (c)

    1,3,5

    (d)

    3,2,4

  5. _______ of every year is celebrated as consumer's day.

    (a)

    15th October

    (b)

    15th March

    (c)

    15th April

    (d)

    15th August

  6. _____________ is the ultimate aim of modern marketing and is the philosophy of marketting concepts.

    (a)

    Consumer satisfaction

    (b)

    Profit

    (c)

    Addressing Grievance

    (d)

    None of these

  7. The package contains ___________ details.

    (a)

    date of expiry

    (b)

    batch number

    (c)

    warnings

    (d)

    All of these

  8. Every consumer has a right to get get basic necessities of life  such as ____________. 

    (a)

    Food

    (b)

    clothing

    (c)

    water

    (d)

    All of these

  9. Pick out the odd one.

    (a)

    ISI

    (b)

    Ag mark

    (c)

    FPO

    (d)

    AC

  10. The Consumer Production Act is __________.

    (a)

    1986

    (b)

    1932

    (c)

    1928

    (d)

    1947

  11. The consumer must seek to collect complete information about the _____________.

    (a)

    quality

    (b)

    quantity

    (c)

    price

    (d)

    All of these

  12. Rights of consumer.

    (a)

    Basic need

    (b)

    Safety

    (c)

    Healthy environment

    (d)

    All of these

  13. Pick out the odd one.

    (a)

    Duties of Consumer

    (b)

    Rights of Consumer

    (c)

    Responsibilities of consumer

    (d)

    Redressal of Consumer

  14. Assertion (A) : Satisfaction of consumers wants and needs is stated to be the prime and supreme obiective of a business. 
    Reason (R) : The consumer is to be protected against any unfair practices of trade.

    (a)

    Both (A) and (R) are true and (R) is the correct explanation of (A)

    (b)

    Both (A) and (R) are true but (R) is not the correct explanation of (A)

    (c)

    (A) is true, but (R) is false

    (d)

    (A) is false, but (R) is true

  15. Which is not correctly Matched?

    (a)

    Objectives of business - (i) Satisfaction of consumer needs

    (b)

    Right to be informed - (ii) Relevant facts about the Product

    (c)

    Reputed shops - (iii) Super bazaar, cooperative stores

    (d)

    Consumer Education - (iv) Solve consumer Grievances

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