Why is consumer protection necessary?

Why has the earlier approach of 'caveat emptor' changed?

Which right of consumer protection provides safety of consumers against deficient services?

What is BIS?

Which cases can be filled in the National Commission under Consumer Protection Act,1986?

Identify the location of the following consumers organisations.

(i)VOICE (II) CERC (III)CUTS

Explain the following rights of a customer.

(i) Right to be heard.

(ii) Right to seek redressal.

What are the various ways and means,by which the objective of consumer protection can be acheived?

Who can file a complaint in a consumer court.

When can a complaint be filed under the Consumer Protection Act,1986?

Explain in brief the procedure for filing a complaint under the Consumer Protection Act,1986.

Define consumer protection and state any three points of importance of consumer protection from the point of view of business.

Explain briefly the machinery for the redressal of consumer grievances under the Consumer Protection Act,1986.

State any six functions of consumer organisations and NGOs for protecting and promoting the interest of consumers.

Explain the role of consumer organisations and NGOs in protecting and promoting consumers interest.